Community Activity
There was a mistake: two lines, a mobile number, and a watch. Why did the employ
There was a mistake: two lines, a mobile number, and a watch. Why did the employee tell me 110 first, and then when the bill appeared it was 154? Why? I've been a customer for 5 years.
Scam email help
Good morning all, I received this just now. Is it a genuine EE/ BT email? Regards JohnMod note: Image removed due to personal email address being visible
Iphone 17 Pro Max screen
I’m having an issue with a brand new Iphone 17 pro max. Literally out of the box a few days ago… the screen i can only describe as ‘sticky’ when gliding the finger or thumb more noticeably up down but generally any direction.Has anyone else had this ...
Don’t want ESim
Hello, good morning! They sent me a phone with an eSIM option, but I don't want it; I would prefer a plastic SIM card. What should I do?
What is the actual point of having EE insurance?
I just recently had to make an insurance claim on my device. When I contacted EE and spoke with the insurance department, it went brilliantly, honestly couldn't ask for better.Was told they could get a replacement out the very next day and collect my...
New mobile pricing
Hi. My mobile monthly bill has increased substantially although my usage is fairly low. Can i get another plan please or i shall think of leaving EE
Unable to renew mobile £5 Subscription Pack Online
Good morning!I have been trying to buy another month of the mobile £5 Subscription Pack that I was sold last month for my elderly mother. I was assured by the sales person that I would be able to buy this pack online, via the website.I am I do not h...
EE TV Box Pro Netflix unable to connect
HiI'm presently pulling my hair out. I've been trying to go onto my netflix app on my ee tv box pro and failing. I've tried signing out of netflix and signing back out again, I've reset the TV box to factory settings, I've unplugged my router and con...
Mini box YVM102
Mini TV box shows a spontaneous error YVM102, no channels or apps at all. EE engineer set it up with a power line adapter to the main hub which has been fine until now. Done multiple resets & reboots as per the help forum but have had no effect. BB &...
BT TV BOX Pro no longer works with LG Magic Remote
Hi I Have an original BT TV BOX Pro , now updated to EE.Recently the my LG Magic Remote stopped working with my TV Box. Remote works fine otherwise. LG TV is 2025 OLED modelI have tried repairing the remote using BT TV option and EE TV option. Got it...
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Win a Pair of Tickets to the Emirates FA Cup Final
Fancy being there for one of football’s biggest moments? We’re giving you the chance to win a pair of tickets to the Emirates FA Cup Final- live at Wembley Stadium, connected by EE. Feel the atmospher...
One of Brookside’s defining families returns to STV Player
STV Player is bringing back one of Brookside’s most famous families – the Dixons. Five classic episodes drop every Wednesday, and this week marks the arrival of Ron Dixon, his wife DD and their child...
Great news, DAZN is now available on your EE TV Box Pro and Edge
Stream championship Boxing, NFL Game Pass, Serie A, National League and more, live or on demand. Subscription Details DAZN subscription is not included in your EE TV package; you must subscribe to DA...
Great news, EE wins again!
RootMetrics has named EE the UK's number one mobile network, based on more than 5.7 billion test samples collected across cities, towns, rural areas, roads and rail routes. Best for streaming and gam...
