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BT TV BOX Pro no longer works with LG Magic Remote

Ewan15
Expert Contributor
Expert Contributor

Hi I Have an original BT TV BOX Pro , now updated to EE.

Recently the my LG Magic Remote stopped working with my TV Box. Remote works fine otherwise. LG TV is 2025 OLED model

I have tried repairing the remote using BT TV option and EE TV option. Got it to pair using Humax, however channel selection was impossible as it caused it to race up and down the guide.

Has there been a recent update that means the magic remote is no longer compatible with the EE / BT TV Box Pro?

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband.
1 REPLY 1
DarrenDev
EE Product Expert

No.  The BT TV and EE TV boxes have accepted the same IR commands since they were launched in 2010 - they've never changed.