Community Activity
EE App-Manage Broadband/speed test issue
Hi all, Since i moved to EE from BT on the 26/03 I have tried to carry out spoed tests via the manage my broadband option and on a rare occasion it does it but most of the time its telling me " you've lost connection" etc. this happens a lot and is e...
Re: 150 text problem
Hello I have similar problem Im abroad jn Denmark, I bought this new sim before I left. It doest work, cant make calls or text to anyone including 150. I did receive messeges from EE. But cant make any. How can I fix it?
All rounder
Why am I being charged for a watch simwhen I’m on a all rounder contract
Can’t find my order
I ordered a Samsung S24 on contract yesterday lunch time (Saturday 5th April 2025) and received a confirmation email then nothing after that. The number given in the first email does not work with the tracking at all. I noticed in the subject of my e...
Broadband contract doesn't shown on my Credit Report
Hi there, around 2 years now when I started focusing on my Credit Score. Final goal is a mortgage. Every contract what I've taken out in the past is visible on my report.Previous broadband with TalkTalk or recent mobile phone contract with Three UK. ...
Resolved! Network problems in Pinner, Harrow (NW London)
We have experienced network issues in Pinner, Harrow (postcode HA5 3**) for nearly a week. This is causing issues as we rely on this network as our main source for internet connectivity. Usually similar issues have been resolved within a day or two a...
I received a text today
I received a text today saying "we failed to take payment for your latest bill and added a link to pay. Both my broadband and mobile are paid.
Roaming charges
Hi I am in Bangladesh and I need to use my roaming pass for one week please text me on my number. *********** [Mod edit: Please do not post personal information on the public board. Thanks!]
Resolved! Free Samsung Glaxay Bud with S25
Is anyone still waiting for the link to claim their Samsung ear buds? I ordered my S25 in Janiary, received a text on 4th February to say I was eligible and will receive a link to claim in 45 days but still not received this. I spoke to someone via c...
Can't see upgrade options on app or website
I am trying to see the upgrade options for my partner's phone which is due to end soon, but all I get is this error option:My account is in excellent order and I've never had an issue, why is this happening please? Come upgrade time if this is still...
Latest from our Blog
Manage their time online with EE WiFi Controls
Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...
Use WiFi Enhancer to get the best from your connection
Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...
Google Pixel 9a – Magic made simple
Meet the Google Pixel 9a. Engineered by Google with more than you expect. Featuring Gemini for enhanced productivity and creativity, an improved camera, all-day battery, a durable design, and 7 years ...
EE Learn Live
This year Learn Live is back on Thursday 20th February at the White Rabbit, Shoreditch. What is Learn Live? Learn Live is an event aimed at 11-14 year old's (with their guardian), and an opportunity ...
