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URGENT HELP REQUIRED 2.4 or 5GHZ Cant connect to cctv devices
Hi.. Before I lose the will to live could someone offer me some support asap please...I took delivery of a new router / smart hub this week and started to connect l devices, no probs so far. When I tried to connect both of my CCTV systems it would w...
New user of EETV
We recently signed up to EE TV “Full Works” package through our BT Broadband account and requested an EE Guide to help install the system since we have been Sky customers for many years.The person who came simply installed the box and registered our ...
Can't make a phone call
I can't make outgoing phonecalls without restarting my phone or going into airplane mode.I still have data/network connection to receive calls, send texts etc. It is only outgoing calls affected.I am in the UK, pay monthly and I haven't made any chan...
Iphone11 extremely bag data signal
I have joined ee 2 months ago and at the same time I have purchased a refurbished iPhone 11.The signal is extremely bad . often inesistente, to the extend I can’t make calls.Every time I try to do network coverage checker I don’t get any answer Can ...
Top UP Help
Hi, I am abroad and don't have credit to send sms to 150, could someone help me top up ? I have a voucher. Thank you
New to EE
I've received a text saying a bill is ready, checked the "manage" section on the app but it just shows all the things I can buy with no account & billing as said by the community? Is it something so simple I am being stupid ? TYIA
Resolved! BT broadband full WiFi transfer to EE 1.6gbps
BT broadband to EE 1.6gbpsWhat a pain it has been to switch over to EE to get new router and faster speeds. Initially I was told they can order the 1.6gbps broadband from EE as I had by complete WiFi and i agreed only then after the phone call ended ...
Upgrade EE 900Mbps to EE 1.6Gbps
Hi I’m currently on the EE 900Mbps Package, with 12 months of my contract left.I’d spoke to EE Broadband Customer Service earlier, about upgrading to the EE 1.6Gbps Package. It’s available at my home.I was told that I was an EE Legacy Broadband Custo...
Please pass on my thanks to Lacey in billing ...
I had to call up with a query and she was very helpful and quick to resolve my issue.Great customer service! Please pass on my thanks to her - unfortunately I didn't get a survey text so can't reply via that method.
website is so bad
Trying to navigate my way around the ee website is proving to be utterly irritating. Some pages I go to aren't working at the moment. I've cleared cookies as suggested and still it continues. I really do wish ee would improve the website. It's al...
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