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EE Website, is there anything but sales?

I am trying to log on and see my account details, things like a summary of my account, what I pay, what's included, what things outside my plan cost, upgrades, copies of past bills etc.I've spent hours and am going round in circles. This really shoul...

Alanblunt by • Investigator
  • 137 Views
  • 14 replies
  • 1 Helpful

Resolved! Busiest Home 1.6Gb with BT TV Package

Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...

Re: A disgrace

The company feels like it has one person working there.I phoned to ask to arrange termination of my contract of my broadband that drops out in the night time. I had to wait till the end of contract,  i pressed option 1 because it says they will send ...

Dog78 by • Investigator
  • 33 Views
  • 4 replies
  • 1 Helpful

Losing a customer after 20 years

I'm not one to usually use forums, but there's always a first!After 20 years of being with EE (Orange prior) I have finally had to move my mobile contract away from EE due to the grossly uncompetitive rates being offered by Sales representatives, who...

JacobT by • Explorer
  • 989 Views
  • 6 replies
  • 9 Helpful

EE Payment system down

Hello, I have been trying to manually pay my bill for days. When I call 360 it takes me through the whole process only to tell me there's a problem with the payment system and it needs to transfer me to someone.  I tried paying online twice from my a...

kazabeth by • Explorer
  • 568 Views
  • 4 replies
  • 1 Helpful
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