Community Activity

EE NHS discount code not working

I've used my EE Perk account before to access the 20% NHS discount with no issues. However, today I have clicked on generate a code to provide this to the agent on the chat who was assisting my with upgrading my contract.Every time I click on get new...

Frabbit1 by Explorer
  • 1045 Views
  • 18 replies
  • 1 Helpful

Data issue

Hello,when I upgraded the operative said I would be receiving double data but I don’t think it has been added to my account and my data has run out this month. Can you check this please?kind regardsDavid Williams 

DW2812 by Visitor
  • 7 Views
  • 1 replies
  • 0 Helpful

New EE customer - cannot make calls

Hi, I just transferred to EE mobile yesterday afternoon. My former provider (Vodafone) stopped working just now, but I cannot make or receive calls on EE. Not ideal for work.EE say to call for technical support - but I can't!Can anyone please advise?

TomRL by Explorer
  • 20 Views
  • 3 replies
  • 0 Helpful

Resolved! Busiest Home 1.6Gb with BT TV Package

Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

John-P2 by Established Contributor
  • 1046 Views
  • 51 replies
  • 3 Helpful

Two factor authentication Abroad

I am trying use 2 factor authentication to log onto something but I cannot receive texts or calls abroad. How do I fix this. When I try to call helpline abroad the call fails to go through

EE Perks - Account deactivated

Hi,Just trying to get my code from EE Perks but it says my account has been deactivated as I didn’t register in time. I’m not sure how this happened as I’ve been using it for a couple of years. When I try to register again it doesn’t let me stating m...

Gurses9 by Visitor
  • 100 Views
  • 3 replies
  • 0 Helpful

Re: A disgrace

The company feels like it has one person working there.I phoned to ask to arrange termination of my contract of my broadband that drops out in the night time. I had to wait till the end of contract,  i pressed option 1 because it says they will send ...

Dog78 by Investigator
  • 54 Views
  • 7 replies
  • 3 Helpful

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