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Random phone number added to my EE account

A random phone number has been added to my account today? I have no idea why? This is my first contract with EE and everything has been fine but today I've checked my EE app to check my data and it says I have another device but no information pops u...

New pay as you go SIM card activation

Im new to EE pay as you go system. I thought that my choice about this is for good reason, but since trying to work around my first SIM card I really start regretting. Everything seems to be so difficult to be done. Brought my SIM card, downloaded th...

Dequare by • Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Broadband keeps disconnecting

Hello there, Our Wi-Fi keeps disconnecting and randomly going down to 34 mbps from anywhere in the range of 64-75mbps. As 34mbps is below our stay fast guarantee of 50mbps and we very often see this I don't think our broadband is doing what it should...

debus68 by • Investigator
  • 35 Views
  • 5 replies
  • 0 Helpful

Payment and billing

I payed my bill that is still one my account and says not payed when I have payed it and you have now turned my line of I am not paying a bill twice sorry my line needs to be put back on and my bills updated as I have payed it

EE Payment system down

Hello, I have been trying to manually pay my bill for days. When I call 360 it takes me through the whole process only to tell me there's a problem with the payment system and it needs to transfer me to someone.  I tried paying online twice from my a...

kazabeth by • Explorer
  • 554 Views
  • 2 replies
  • 1 Helpful

Resolved! Potential scam

Is +44 7487 367688 a scam or a legitimate EE phone number?

N4R1 by • Explorer
  • 5052 Views
  • 16 replies
  • 2 Helpful

Resolved! Quest tv channel

Hi everyone. Is quest available on BT/EE TV?, I’m getting mixes answers on google search functions.I definitely don’t have it in my programme list, if it should be there is there a way to get it?, I’ve already done a channel refresh.

P5ycho by • Investigator
  • 131 Views
  • 8 replies
  • 2 Helpful

Broadband only deal

I'm thinking choosing broadband only deal but phone line dead no ring tone aso how does it work if it needs to be plugged into phone socket router I mean sorry if I sound a divx

Ross688 by • Explorer
  • 45 Views
  • 7 replies
  • 1 Helpful
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