The EE Community

Roaming and want to speak to a human being

How do I get to speak to an actual human being and not the rubbish text service that does not answer my query.I have a very old package with EE and also an additional handset with another package for a family member. The EE app does not make it clear...

Problems port forwarding

I've just joined EE from talktalk.The service is all working fine but I'm having issues port forwarding.I use Plex on my NAS to stream my music through my Alexa devices.For plex\alexa to access my music I had set up a port forward on my talktalk rout...

EE Perks - Account deactivated

Hi,Just trying to get my code from EE Perks but it says my account has been deactivated as I didn’t register in time. I’m not sure how this happened as I’ve been using it for a couple of years. When I try to register again it doesn’t let me stating m...

Re: Not registered on network

Hi Christopher I am having the same problem. When i try to make a call to a mobile number it doesn't connect and the screen says 'not registered on network'. I tried calling 150 and same message. I have restarted several times and checked coverage on...

My phone is not receiving messages from Portugal Gov

Hello, I can't receive authentication codes from Portugal Gov, and seems like other phone services are okay, any help regarding this?

Resolved! EE Perks

Hi, my eeperks account says its deactivated. Can someone help reactivate it please? Mel

TV Guide

Hi - new to EE TV! On the pro box, if you hit home there is a short cut to the TV Guide and a number of quick links to channels to the right of that. The BBC One shortcut takes you to the SD channel (001) rather than the HD one (101) - is there any w...

Oops? It’s not your fault it’s ours - grrrrrrrrr???? Unable to see subscriptions

Anyone else getting this message as very unhappy with voice & online customer service trying to move from the useless BT onto EE but it appears as bad - disgusted with the UK so called Premier Communications Group - their having a Giraffe?

EE Website, is there anything but sales?

I am trying to log on and see my account details, things like a summary of my account, what I pay, what's included, what things outside my plan cost, upgrades, copies of past bills etc.I've spent hours and am going round in circles. This really shoul...

i nedd to print off my last statement

i cant find away to download my last bill and print it off

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