Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Be aware, the contract monthly fees for home broadband seems relatively low I was paying £23. But if you move house, to an area where EE do not operate then they sting you with a massive cancellation fee!!! £165 for me!Any respected company would cha...
Hello, I called EE on Tuesday the 19th of March and after 40 minutes on the call, the person didn't find a solution. I asked him to create a ticket but I haven't heard anything since.The issue is that since I switched to new EE, my login account to e...
I’m experiencing a problem after the new fibre connection was done last week. The connection keeps dropping out and is unable to stay connected. See screenshots below.
I am trying buy a 4th Smart Wifi Disk. I cannot find how to get a Smart Wifi SW30A Disk through the EE Store. I have 3, coverage is not good in my office. I am willing to pay for the 4th disk but, I keep getting put into a perpetual loop... I have ch...
I have EE wifi.I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the...
Does anyone know how new connection for EE broadband takes from the day I sign up ? thanks
Hi EE/experts out there !Situtation I will be connecting up a UniFy network with separate Unify router/firewall (UXG Gateway Max) and wireless APs to EE broadband and from other posts I can see that EE router is not capable or running in bridge or mo...
Hello I transferred all my details to you recently and was told I would be without WiFi for 10days but not to worry you would send me something temporary to get me through its been 4days and I haven't received anything yet ? Please help
Help! How can I contact EE to get an engineers visit? I am just going round in circles. I cannot make outgoing calls on my landline (just get engaged tone). Have had line , router and phone checked. All are OK.
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 6...
