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Client advisor misadviced
I switched to EE from Three on 11th April at the 155-157 Oxford Street branch. Ms Daria, The advisor, offered me and my partner 30% discount for the plans, £25 per month. However, the first bill charged me £36 and I spoke to the manager and the same ...
Can't download my Business invoices
Hi,I can't download our Business invoices. I have been trying to do this since 15/10/23! I have been on the chat, waste of time, telephoned and told it would be reported. This is a business account and I need the invoice to reconcile the direct Debit...
Resolved! BT broadband full WiFi transfer to EE 1.6gbps
BT broadband to EE 1.6gbpsWhat a pain it has been to switch over to EE to get new router and faster speeds. Initially I was told they can order the 1.6gbps broadband from EE as I had by complete WiFi and i agreed only then after the phone call ended ...
£5 free credit offer
I received a Text from ee offering me £5 free credit if I accepted, which I did and received a further Text saying that the offer had been added to my account and that I had 7 days to top-up with a minimum of £5 which I did and subsequently received ...
Sim Card not recognised
Hi, My I Phone 11 has recently had a system upgarde but it is advising that the sim card is bot recognised so I'm unable to make any calls including 150. Does anyone have any idea how to fix? Thankyou
Let down by EE
EE let us down by not explaining that unlimited calls and data do not mean unlimited only 50 gb. And not able to gift data anymore either when in France.
Roam Abroad Pass for US and Caribbean
Hi,I'm going on Honeymoon in August we are having a few days in Florida then getting a cruise around the Caribbean will I be covered by the Roam aboard pass in the Caribbean countries or will this require a new add on?Also is the Roam abroad pass the...
New SIM card
Hey I brought just a new SIM card in morning on 24 month contract but my internet is not working . I don’t know y .
Add ons page not working
I have outstanding credit however I’m unable to purchase add ons as the page states it’s not working
4GEE Router
Maybe somebody might know the answer, i have the 4GEE Router.I am not too far away from the mast but my BB goes up & down never that good.When i unplug it for say 5 mins then restart it it usually improves it a bit,so just wondering if these routers ...
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