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Community Activity
Frequent HH20C Smart Hub 5G dropouts
I have the HH20C Smart Hub 5G. Wireless broadband has been working more or less fine in the 10 months I've had it. However, over the last week there have been connectivity issues. The internet connection will just drop completely from time to time (e...
New EE TV Box Pro finding no channels in Internet Mode
Hello, I’ve just moved from Sky Stream to EE, yet when I follow all instructions and set up my TV it finds no channels whatsoever in Internet Mode. I have tried all troubleshooting available several times, factory resets etc. The box is 100% connecte...
Web site and app is so poor, never works, (This service isn’t working right now)
I change to EE over two months ago from BT the network is brilliant the broadband is brilliant but the app and the website is diabolicalIt's patheticPlease don't tell me to call the service centre because a lot of people online are saying the same th...
Unable to make ir receive calls when roaming
I checked my ee app before going overseas and was told I was set for roaming. On arrival in Oman I received two texts, the first telling me of costs if I used local carrier Omantel, which I am connected to.The second invited me to buy a package for ...
Roaming complaint
Was in USA 2wks (7th May - 23rd May).<span;>Sent ROAM text to 150 as requested and followed instructions on arrival in USA to activate a £25<span;> 7 day roaming pass..recieved confirmation of activation, yet had no calls or texts..unable to connect...
No weekly (7 day) pass option for EU roaming
We have a SIM on a monthly contract.We were travelling to Guernsey so I checked the roaming charges on the main EE website (https://ee.co.uk/roamingrefresh). This said that Guernsey would cost £2.59 per day, or that I could opt for a 7 day roaming pa...
Advice on router/antenna for a boat for weak signal areas - we move around.
We currently have a QTAD52E mobile broadband dongle. Lived onboard nearly 20 years. I haven’t had any need for an external antenna since the days of PCMCIA cards, as the dongles we’ve had all worked just fine. We travel around. Noticed coverage/sig...
Changes to tv home page
The recent changes to the tv home page are dreadful. Accessing the required section is no longer straightforward. Is it possible to revert to the previous layout?Why were these changes made? The claim that it is more streamlined is fatuous at best
Open Golf and The Masters with Sport 4K
Hi,I am confused now! I have Sport 4K.As far as I was aware, this doesn't include any golf as Sky has the UK rights to both The Masters and The Open.However, when I clicked on what I get in my profile etc, I found this... This is great news. Trouble ...
No sim-no service on my phone. Cant ring ee for support. Please help
Can somebody from ee please help. Both my wife and me are getting the same no sim-no service message on the top of our screens. We've tried everything that the tech guy told my wife to do about a week ago, with no joy. My wife's phone hasn't been wo...
