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Set up wifi controls App, blank screen
Every time I try to set up wifi controls within the EE app for broadband it either keeps going blank or stuck on the loading page, tried restarting both app and router, cleared cache, storage, reset app??
Was told I can upgrade to a full roaming contract
Hi recently transferred from BT to EE and in the process was told I could, for £4 a month more, temporarily upgrade my non roaming contract to a roaming one. I’m off to Netherlands ( from UK) via France & Belgium. I have unlimited data, and would lik...
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
Resolved! EE switch credit
Has anyone received their switch credit I have waited over 28 days. I have had no communication to say my email has been received and have now sent several more. None have been answered!
Resolved! Online Shop - Can't use the discount code on certain phones
I have been looking at purchasing a new phone S25 standard is my go-to choice. I have various discount codes that I want to apply.I go online and choose the phone plan and the code doesn't work.I then run a test on a couple of other phones and the co...
Still got charged
I got charged £28 plus vat on the day I had my £7.50 roaming charges activated why is that ?
Mis-sold EE contract and unable to resolve
Has anyone else experienced this with BT/EE – Mis-sold contract and threats over Ombudsman complaint? Just wondering if anyone else has been through something similar. Back in February I called BT to query two incorrect charges on my bill. The agent ...
Problems with IPv6 on one EE SIM
I have two apparently identical EE sims in two apparently identical modems, with apparently identical settings, and with each modem being connected to an identical linux PC. Both PCs, by default, use IPv4v6 configuration. Both systems are located in ...
Help! You closed my account
So I’m out of the UK again until next month and had arranged to go back to pay as you go. However it says my account is now closed!!there is no live chat on the app and I am barred from calling!!! Help.
Account broken
Can't navigate the site properly:I get prompted to login when I'm already logged in.I get promotions pushed to me that I can't view.Randomly get messages telling me I'm not a customer.Can't get a code text to me because I've apparently done it too re...
