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Community Activity
EE Smart Hub Plus and Sky Q Connection Issues
We recently switched our Broadband from Sky to EE's Full Fiber 500, however, we remain with Sky for their TV services and have a Sky Q box (not sure if it makes a difference but the box is for 4K TV with 1TB SSD).Since switching we updated the settin...
Unable to register my phone number is not recognised.
Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...
Broadband switch
How long will it take to complete switch over after install got my old supplier (virgin) to send me final bill. Do I need to contact old supplier?
Resolved! Loss of 5G coverage in NE4 9**
Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now, your coverage checker says 5g isn’t avai...
iPhone 16 Pro Max 1TB on back order?
Hi, I ordered a pro max 16 1TB in natural titanium today and the sales operator said it would be delivered tomorrow, I arranged with work to take the day off to be home for the delivery but it says - your back order is confirmed and I’m wondering why...
Gifting data not working?
Why am I suddenly unable to gift data to my daughter's phone? I've been doing it every month for several years.
Resolved! Top up
@I bought a top up voucher but I have no data to top send a message to 150. How can I use the voucher
Resolved! Contact for potential EE sponsorship
Hello, Is there a contact email at EE in regards to EE potentially sponsoring an event/festival?Thanks for your time
Not letting me sign in
I have had Apple Music for a while now. But it's has now signed me out saying I need to sign up again? When I do it says I cannot use my phone number? I have Apple Music as free add on. I've contacted Apple but they are saying i would need to sign in...
Resolved! -1024KB -label description - EE web dashboard - mobile packs
Just noticed a label description for the £35.00 as -1024KB - via the EE web mobile pack subscription dashboard.-1024KB-label description
