Community Activity

Nothing Phone 3 free gift

Hi I hope you are all doing well! I pre-ordered the Nothing Phone 3 sim free phone with EE earlier in the month and it has arrived and all is great! However when I purchased the phone it said that I was also entitled to Nothing wireless buds. I've wa...

JoshD2001 by Investigator
  • 29 Views
  • 2 replies
  • 1 Helpful

Phone mast

Where I live the signal is non existent and when we are trying to run a farm it’s not easy with no reception we’ve got the ideal spot for a mast but we don’t know how to go about inquiring 

EE Full Fibre Connected no Internet

Hi I have been without EE service for a week despite visits from Openreach & EE. I receive the message "connected,no Internet" We upgraded from copper to full fibre a month ago and until 5 days ago there were no problems. Then I noticed the speed had...

jimathon by Investigator
  • 2185 Views
  • 12 replies
  • 0 Helpful

Smart Hub poor speeds to devices and dropping out

Hi..Changed from virgin 500 to EE 900 a month ago and so far been really disappointed with the speeds to devices and laptop teams meeting or PS5 frequently dropping out and lagging.I think I have included the information need.  How can I improve this...

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Iamlee by Explorer
  • 44 Views
  • 9 replies
  • 3 Helpful

EU Roaming - confusing messaging

I received a promotion text from EE yesterday to say "Graeme, got a trip planned? Lucky you - you don't need to worry about EU roaming because it's covered in your plan."Today I received the following "Hi Graeme,We're sorry, we recently sent you a me...

App down again

App down again and I am unable to configure my extenders to cover my entire house. I want my £100 now cause I ha e incompmete coverage in you GUARANTEE that if i can't get it I get £100.Well coff up!!!  

5G mast near Skenfrith

Hi I have just bought a property near Skenfrith and the signal is very poor - i would happily provide land for a mast - at the top of Coed Angred Hill so with longviews in all directions

HugoK by Visitor
  • 20 Views
  • 2 replies
  • 0 Helpful

CHOP3-800 error

Various users have been getting the CHOP3-800 error. This seems to have been going on for over 18 months and still it's happening, now to me with a brand new hub. It looks like the hub's web server is the problem. Is EE ever going to fix it? Do EE mo...

Brian160 by Investigator
  • 144 Views
  • 13 replies
  • 4 Helpful