Community Activity

Resolved! Apple Watch Mobile Service setup headache

So, I've got an iPhone 16 Pro with an EE contract, and an Apple Watch Ultra 2 that I'm trying to set up cellular with.Both devices have the latest software and when trying to set up via My Watch, buying the eSim for the watch etc through EE, but I ke...

Jimbob37 by Investigator
  • 44 Views
  • 4 replies
  • 0 Helpful

Resolved! Roaming

I am currently abroad and want to purchase an add on. Unfortunately,  the text messaging isn't working. I received multiple texts from EE stating "text ROAMINGDATA to 150 to purchase additional data". When I do text "ROAMINGDATA" to 150, I get a text...

SF74 by Explorer
  • 28 Views
  • 3 replies
  • 0 Helpful

Samsung one ui 7

I was wondering if there was any information with regards to the release of samsung one ui 7 which was released on 7th Apr  as I believe it is there stable version.

App Login Fail

When I attempt to login I get a message:We can't sign you inYour browser is currently set to block cookies. You need to allow cookies to use this service.Cookies are small text files stored on your computer that tell us when you're signed in. To lear...

gyht128 by Contributor
  • 524 Views
  • 5 replies
  • 0 Helpful

DPD Couriers Stealing in W10 London Postcode

If you are an EE customer in the W10 postcode area of London, be warned. The DPD couriers are thieves. They are working in conjunction with staff in the Park Royal depot to steal your delivery, by pretending that they cannot deliver it because of fab...

Where's my reference number to track my order?

Just ordered a new phone with monthly plan, but when I finished the upfront payment, didn't received any confirmation or reference number on my registered email. How can I track my order now? 

Live Chat

Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call?? 

Dizlowe by Contributor
  • 52 Views
  • 6 replies
  • 0 Helpful

Cannot access account

I have been unable to access my account through the app and website since before Christmas, despite speaking to customer service twice already . I can’t check my bill, or pay it through the app and website - it says an error has occurred.I have tried...

Angela159 by Investigator
  • 101 Views
  • 5 replies
  • 0 Helpful

Issues with Website, loggin in - Small business

Hey there, My phone got stolen recently and I've been planning to go to an EE store to get a new sim card. I was hoping to be able to log in to my Business account but every time I login, it keeps taking me back to personal. I attempted to hit small ...