Community Activity

WiFi Controls in EE APP stuck on 'Installing update'

Hi, Hoping the community will be able to help me out. I installed my new Smart Hub Plus yesterday and I am trying to get into the WiFi controls from the EE App. I've been with EE for a number of years on full FTP. Signed a new deal the other day. Int...

Crj1981 by Investigator
  • 6229 Views
  • 26 replies
  • 4 Helpful

Resolved! Why does the EE website never work?

Doesn't matter if I am on my phone or computer, this website never works. I just get errors saying I can't log in or the same page loads over and over again, no matter what link I click. At this point I just want to upgrade my plan and instead I migh...

Resolved! Smart Devices Won't Stay on Wifi Connection

I have noticed, over the last few days, that a number of my smart devices have dropped their WiFi connection. On re-connecting them they stay connected to WiFi for a few minutes but drop off again.I have EE Smart Hub on f/w version r2.68.18-R-1303195...

c0ntax by Established Contributor
  • 57 Views
  • 3 replies
  • 0 Helpful

EE Roaming - it's just rubbish

To the good folks who answer user queries, there's no need to rationalise EE's roaming setup. This is just feedback for EE who will not otherwise solicit it.I've been roaming for 20+ years and EE roaming in 2025 is about as bad as anything I've exper...

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Intermittent sound while streaming Discoveryplus

Hi, can anyone help with a sound issue. Sound is fine until after an advert while streaming on Discoveryplus. Sound then goes off. I can switch to other channels and sound is fine. Then switch back to Discoveryplus and sound is fine until after the n...

Sam4711 by Investigator
  • 4702 Views
  • 69 replies
  • 9 Helpful

new sim not working - no data, calls, msgs

I have ordered - EE PAYG 4G Multi SIM, 25GB , £15 Subscription Pack. The upfront cost was 15 so I have thought that was for 1st month.I have got EE and 4g showing on my phone screen and it has been 24 hours ( I assume the card is active)  but there i...

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EE brutal

Brutal Trying to log in for 3 Days something wrong with EE app Nowt new there tho **bleep**es me off 

Jota1888 by Investigator
  • 6 Views
  • 0 replies
  • 0 Helpful

Resolved! BT remotes with voice control

There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...