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Community Activity
Gifting data not working?
Why am I suddenly unable to gift data to my daughter's phone? I've been doing it every month for several years.
Resolved! EE Website & App unable to log in
Hi, I have been an EE customer for the best part of 11 years I pay my bill normally through the website due to my pay day changing and recently I can't do anything on the website or the app and this has been the best part of 2 months! I have tried lo...
Woodbridge, Suffolk
Can you send physically send someone out to Woodbridge, Suffolk and especially into the area around the Station/River, the Thoroughfare and Hamblin Road/Leisure Centre car parks where according to your Coverage Checker we should have a perfect 4G si...
Resolved! when i try and check the status of my upgrade order, t say "oops timed out"
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
Flashing green
Hi please see above photo. The green light flashing for couple sec and then stay start but then again start flashing and again and again. I have tried everything. Unplug and plug in again. No help. Power off. Wait 10mins. Power on again. With no luc...
Inclusive extras
I’ve just had a text message to say you’ve changed my inclusive extra, even tho I didnt ask for this, and noone asked me I took this contract specifically for the worldwide roaming and if this has now been removed, this isn’t the contract I’ve signed...
SMART 5G Hub and EE TV?
Hello, I am a technophobe currently without Broadband and TV post a house move. To cut a long story short I'm looking at getting a Smart Hub 5GEE Home Router 18m 500GB and wonder whether I will be able to get EE / BT TV or not? Can anyone help please...
Resolved! When will EE bring TTTV to their TV Platform?
My Mother has recently moved her TV , Broadband and Telecom services to EE. The system was installed yesterday and last night she went looking for her favourite Free to Air TV channel, TPTV (Talking Pictures TV). This popular TV channel specializes i...
Strange number in the EE app
Why all of a sudden am I seeing two phone numbers in my app immediately after logging in with a heading / prompt of “Choose a device?I’ve had the same number for close to 30 years, and I do not recognise the second number. I have had the app for at l...
trying to make insurance claim , site DOWN ????
I cannot seem to get on the insurance site , seems to have been server down all day
