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Roaming data missing from contract
Why has data roaming dropped of when I haven't changed contracts?
Paying for broadband but no installation and contact on agreed date
Few weeks ago we decided to move from virgin media to EE. We purchased the EE One package which consisted of 2 x iPhone 16 handsets and contracts, Netflix, Now TV and packages such as sports, movies etc. Also part of the package is fibre500 broadba...
Resolved! Contact number in profile.
The contact number in my EE account profile is still the number that my SIM had before I ported in my number. I cannot edit it because it is no longer able to receive the passcode that I would need to do this. I see that some users have been able to ...
Resolved! WiFi staying connected but providing no internet on some devices
I've had full fibre installed about a month ago, with a smart hub pro and 2x smart wifi pro access points.Since using the kit I've noticed a problem with my mobile phone, a Google Pixel 8 pro. When moving around the apartment, sometimes it will drop ...
Just had call and added item to my account.
Hi, just had a call. It came up as EE on my phone. Also knew details of my account. Added a new item to my account. Seemed legitimate but now I am getting concerned incase it was a scam. How can I make sure it was genuine.
Flexi plan
I have a flexiplan for my daughter. It has credit but hasn't updated this month? Do she has no calls - data - text.. Also it won't let me gift data to her either ? Any idea ?
Broadband switch
How long will it take to complete switch over after install got my old supplier (virgin) to send me final bill. Do I need to contact old supplier?
Two-factor authentication using an EE mobile number is flawed
Hi,I think there's been similar posts around EE's two-factor authentication (or the lack of it) until more recently. I'd like to share a story of my own making, whereby using the EE mobile number on the account as a the sole two-factor method has fla...
