Community Activity

EE unlinked

My EE app is saying that I need to link a device, this wasn’t happening a week ago and it’s really inconveniencing me. I’m a University student and I can’t see how much data I have less due to this!! This is extremely frustrating!!

Ee.eg box

Hi ee  so I had a 4g broadband contract  witch ended about a year ago I was still using and being charged for the box. I decided I didn't want it any more. So I have tried to cancel it but there is nothing on my account to cancel and.the end of it I ...

Mikeymaz by Contributor
  • 16 Views
  • 2 replies
  • 0 Helpful

EE App

My EE app keeps saying sorry there’s a problem when I try and log in is anyone else having this issue? 

LeannK4 by Explorer
  • 23 Views
  • 3 replies
  • 0 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 34356 Views
  • 266 replies
  • 87 Helpful

EE is now offering Sky TV

We’ve teamed up with Sky to offer Sky Stream, bringing you fuss-free TV right out of the box.   What is it? Sky Stream is a plug and play box which streams Sky’s epic entertainment line up over WiFi. No satellite dish needed. This gives you access to...

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JordanTA by EE Knowledge Specialist
  • 6465 Views
  • 10 replies
  • 8 Helpful

No broadband after power cut

We had a power cut this morning and since then I can't reconnect our WiFi. I've tried all restarts including factory reset but it just has a green light and every 30 seconds or so a quick white flash then back to green. Can anyone help please?

JW8114 by Investigator
  • 289 Views
  • 19 replies
  • 0 Helpful

Crazy new roaming charges

Hi,I travel extensively around the world for work, particularly EU and USA. Everything was great with my inclusive add on as the roaming pass but now it seems I need either the EU pass or the Zone 1 and I can’t switch them on and off as needed only e...

Resolved! Changing account name but not banking details

HiI'm wanting to change an account to be in my name but not the banking details that are in the name of a family member as he is elderly and it makes stuff easier if talking to customer service or in store etc. I'm hoping to go to local EE store tomo...