The EE Community

Iphone going straight to voicemail

My iPhone on EE doesn't received some calls. They either go straight to voicemail or the caller receives the message that the phone is unavailable. The numbers aren't blocked and I have reset all network settings.Any ideas? It is driving me mad! Nick

Making and receiving calls

Hi I am having trouble making and recieving calls, I am currently in the USA and I have the full works tariff, it was working fine a week ago and now I’m getting no dial when making a call so I can’t even contact EE support.I have tried all settings ...

I have problems with my phone network and the mast my phone rebooted twice

I have problems with my phone network and the mast my phone rebooted twice and it  gooses to emergency calls,  please keep up dated 

I cannot make any phone call after new ROW set up on my phone

Ive had the new ee hub for 2 wks & its rubbish anyone else feel the same

Deactived number

Hi, my numbers been deactivated due to inactivity. I'm trying to reactivate it but i have no idea how, I'm trying to find live chat but i cant access the app due to it asking for my mobile number. Any help would be greatly appreciated. 

Is this a scam?

My husband received a text today welcoming him back from abroad. We haven't been abroad.

Change physical SIM for eSIM - How is this done, im totally baffled. Help needed

Good afternoon! I recieved a message from EE stating that I could update my physical sim to an esim. Sounds good, but I'm totally baffled and getting ready to give up.Can someone reply with the step by step method of doing the (Which buttons to click...

SMS not being received from multiple retailers

HiI am bout to cancel my EE account after being a member from a number of years can anyone prevent this??I am not receiving SMS messages from multiple retailers including AMAZON UK App and LIDL PLUS App just to name two!!! All have the companies have...