Community Activity
EE customer retention deals are aweful
I have been EE customer for over 12 years but had to sadly say good bye yesterday! It was absolutely aweful service that no one in their customer service even tried to retain me. I told the advisor that if they could match the deal I was getting from...
EE Home Mobile Broadband
I've just been swapped from BT to EE 4G home mobile broadband yet I can pay my First Bill or register my device how can I pay my bill as I have under 12hrs to pay it I'm lost
I got scammed on friday and just realised it, please help. 02035189266
i feel so dumb. i turned 50 today so maybe im old and gullible as normally vigilant but i was busy when they above number called saying they were EE and that im on a 5G tariff but my sim is only 4G which i think is correct as it was a PAYG sim before...
Website & App down?
I've been trying to look into upgrading all evening but when I log in to the app or website, they both seem to be down, for hours and hours. Is this normal?
Extra recordable box
Recently moved from BT TV to EETV..Initially l have been clearly told that will get 2 recordable pro tv box but received 1 recordable 1 mini box. Repeatedly talk to the customer service department and each time have been given different information i...
Orders x
Apparently I have upgraded my phone according to EE but I haven’t ? please help
Bill
I have to pay bill my net is off
Cat5e cable and 500mbps
I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...
EE have completely changed my tariff mid-contract
Read moreHello. I'm completely lost and don't understand what to do. I cannot get hold of EE. They do not answer on the phone, they do not respond on the App - I can only phone them from a hugely expensive US cellphone as my phone has stopped workin...