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1289908posts
Community Activity
Itemised billing
Does anyone know why my numbers on my call list are doubling up and one has minutes and one dont
Been told
Well 1st time on here hopefully may get some answers.Like so many not able to look at my bills,Yes been told takes 7 working days to merge ? So my question is have EE lied to me on this matter ?Believe someone from EE would Monitor the community page...
WEEKS spent trying to get EE to sort a simple problem
I have an iphone on monthly billing and a second EE sim on PAYG. I've been trying FOR WEEKS to change the tariff on the PAYG to monthly billing because the alarm sim runs out of credit after only a few texts but EE 'customer services' cannot do it, i...
No A/c No. No Netflix and Now access. Terrible Customer Service.
Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...
No phone in parcel upon delivery - only case & screen protector! EE useless!
I have always been so happy with their services UNTIL NOW!I upgraded 2 lines with EE (OCT 24) and took out insurance which came with a free minute one bundle (phone case and screen protector) with each phone. When DPD delivered the two parcels, one ...
No PHONE in delivery box
I have received my upgrade parcel from DPD today opened the box and only the paper work and SIM arrived! I contacted EE within 5 minutes of receiving this and was told this would be investigated and i will be contacted within 72 hours from the suppli...
Data roaming USA
I went to the USA last year and added on the roaming packing before I left the UK and everything worked fine. I’m going back this year and looked at doing the same again but it says you can’t buy the roaming add-on until you’re in the country you’re ...
Billing
On our business account I used to be able to view Call & txt itemisation for all the accounts - this is now only shown as a summary. Please advise how can I obtain this information please and get this level of detail back on the monthly bill.
EE BIG SPORT PACKAGE poor reception on Sky Sports Hd
I have the EE Big sports package.my broadband connection is good and I can watch TNT Sports HD without any issues. But Sky sports HD has terrible pixelation and sound break up. I can watch Sky Sports Tv fine through the NOW tv app and the Discovery +...
Cant use mobile to make calls in Greece
Can use it to go on internet and sms but I cant ring anyone in UK or in Greece via mobile direct. EE alleges they are working on issue since 18th April. With no end in sight. Once they trebled their roaming charges it all went to pot, maximum price ...
