The EE Community

Local Hotspot Refuses Password Half the Time

I"ve paid for 30 days to connect to a local hotspot.I use my android phone and windows laptop and I have Roboform for all my passwords. It works most of the time but disconnects every 20 or so minutes so I have to log back in over and over again on b...

Data roaming USA

I went to the USA last year and added on the roaming packing before I left the UK and everything worked fine. I’m going back this year and looked at doing the same again but it says you can’t buy the roaming add-on until you’re in the country you’re ...

In the US got Roaming but cant dial or receive

In the US and got roaming packge, The data works fine, but i cant receive or dial out to the UK,.  I have texted roaming and it says i am all active. Have tried re-boot and turning sim off and on again. Any ideas anyone please?

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

Up Date,BEEN TOLD.

Just come off 150 yes that number.Just like to track my money I’m giving EE,Been told having to wait till the 2nd for confirmation of my account being sorted as it in with the backroom staff IT.SO, in limbo until then, wait and see.My end is correct,...

What happens to data if you don't use it?

I bought 50gb worth of data on a pay as you go sim, I have only used 6gb of it, but it says I have 50gb until 09/05/25, will I lose 44gb after that?

How do I check how much data I currently have?

ftp only working with vpn on ee

HelloI have an frp server with a shared folder On ee data I can only access it through a vpn with other mobile carrier it works fine Why are ee blocking ftp?

Billing

On our business account I used to be able to view Call & txt itemisation for all the accounts - this is now only shown as a summary.  Please advise how can I obtain this information please and get this level of detail back on the monthly bill.