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Community Activity
Full fibre broadband stopped working whilst watching youtube
Hi,I was watching YouTube and at 2am the Internet dropped out. I checked the router and the blue light was flashing orange. I reset the router, checked all the cable and went into the router settings to restart the router but nothing worked i notifie...
starting a package
I am trying to order a broadband and TV package from EE. Total is £49.00when they then ask me my current supplier i say BT and they automatically send me to BT who say it will £107.00 BT currently give me 35mbs for ££90 !! + phone+ TV
Wonderful customer service
I went to the ee store in Trowbridge and Jayden spent over an hour, very patiently, kindly and politely sorting out all the problems with my ee account. Now I can see my bills and the ee app is successfully downloaded on to my phone. I have spoken to...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Resolved! EE broadband, TNT for sky, how do I access discovery plus on phone app?
Hiim a former BT broadband user that is technically switched to EE. I had BT sports with app for sky but have cancelled this and got it through EE. How do I now access the phone app? My former log ins don’t work and which way do I now ‘activate it? I...
EE tradin returns pack
Hi, I upgraded my phone on Friday 8th August and traded in my phone, I received a text off EE trading Saturday 9th saying that I would receive a returns pack within the next few days and was wondering if you could tell me how long that would be as ...
Freely TV
I have a tv pro box. My aerial signal is weak, even with a booster. I would like to stream all channels. Would a freely TV run alongside a tv pro box and allow me to scrap aerial?
Netflix - already have an account
I have the EE Entertainment TV plan. It comes with Netflix Sandard with ads. I've never bothered to activate it as I already have a Netflix account Standard without ads at £12.99 per month. However am I beat moving my account over to EE, And do I ...
EETV picutre quality better on Apple tv
Does anyone know if the picture quality is better throught EETV box pro or via the Apple tv i currently have the box pro but struggling to see a good quality on sky sports and normal HD programs so trying find a resolution to it
Pause function on live or recorded tv hangs
Recently changed to EE from BT and had the new EE box.Since we've had it we get the following problem randomly. If we are watching either live TV or a recorded program and press pause then randomly the system will become unresponsive when we try to u...
