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Community Activity
Fibre
I upgraded to Fibre a while back and i'm only getting about 20-30 mb/s so i'm not sure if its just slow here but i don't know if anyone upgraded the cables i think im still running off the old phone lines i'm not really sure what going on just trying...
Openreach and EE.
After 2 months and counting ordering full fibre. Told BT text that openreach have cancelled the order as I haven't signed the permission form. Wake up ee, openteach are not being transparent with you, permission signed on 22 July 2025. Not pursuing t...
Travelling to St Helena
I am planning a trip to St Helena in February. Will the £15 add-on for roaming be available there please?
ee broadband from BT internet controls
we’ve recently been migrated from BT to EE. since this has happened my broadband router preferences have been abolished. I have no parental controls and there is no options in my EE account to oversee these again and following the link on my router i...
No Phone Access- Power Outage
Has any one like us had a power outage which affected their mobile and digital phone line and needed to make a 999 call ? How did you do this please?
TWO ROUTERS LATER AND STILL NO INTERNET
Following 12-months excellent full fibre broadband service at our holiday home 4-weeks ago the internet went down with the router showing a green light. Two subsequent calls with the EE trouble shooting team led to a new router being sent, apparently...
Router issues - keeps dropping connection
So we had a power cut overnight. Powered everything off then back on again. Initially, the smart hub router worked fine, however, I couldn’t get the 2 booster boxes to connect. Later today, the smart hub keeps loosing connection. EE have said the pow...
I sent my mobile router back and EE are charging me £160
Hi everyone,I’m hoping someone at EE or in the community can help me resolve this frustrating issue.I was recently charged £160 by EE for a router that I already returned. I had requested a return bag, and as soon as it arrived, I sent the router bac...
Phone not working
Apparently my unlimited contract has been used more than normal so now I am not allowed to use it, why
Coverage in Queslett and Pheasey
Update: 01 July 2025 Over the past month, our engineers have submitted surveys and drawings to the site provider for planning permission to be approved. The drawings have been approved; however, additional surveys are needed to make sure the area w...
