The EE Community

Can't remember my account number

Rcs not working on new sim

I could use rcs this morning but when i changed my sim to another ee sim it just says the sim and phone are longer compatible how do i fix this

Scammed

Please can anyone advise me, I waw silly enough to fall for 'your bill wasn't paid, please update your account details ' which I stupidly confirmed.It was swiftly followed by check the EE account and all was fine, I froze my card immediately. Do i ne...

Extra mini box

Good afternoon. I have full work tv pack with one mini one recordable box. As l have a large house am l entitled to get second mini box without additional monthly charge. Thanks 

EE digital voice with own router

I'm currently with BT with 1G fibre and the BT SmartHub 2.I also need digital voice so have my primary DECT handset plugged directly into the SmartHub 2.I’m about to move to EE on a far better broadband/mobile deal.I’m also planning on switching to m...

EE Broadband Activation

Can anyone tell me what time of day EE activate their broadband, elderly parents moving from Plusnet to EE tomorrow, have been to check today but not activated yet. Any ideas?

eu2.lightico.com

I ordered Broadband and was given a link for approval T&Cs.  But I cannot open the link.  Is the link valid?  Or I am scammed? Thanks.https://eu2.lightico.com/Default.aspx?mt...Access DeniedCookies seem to be disabled,Please enable cookies in your br...

Login

Trying to log in

Wifi controls not available in EE App.

I recently renewed my BT broadband deal and switched to EE. Unfortunately whilst I was perfectly able to utilise Parental Controls in the BT App the EE App just doesn't work, when I select Wifi Controls it simply gives me a message 'We can't load thi...

Hi