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Community Activity
Wifi Booster/extender (Super hub plus)
I have just been ported over to EE from a long term FTTP account with BT, while on the phone placing the order i was told the old BT extender/booster discs (black) would work with the new router/hub, this is not the case. I made it clear without i w...
Sim Only order
Ordered a sim over a week ago, got a confirmation email, had nothing since! Nothing in junk or spam email, how hard is it to send out a SIM card?!new customer that was persuaded to take the leap and leave my old provider……beginning to wonder if this ...
File Sharing
I'm trying to share files across my home network with a combination of windows 10/11 computers. I've followed all the setup instructions I can find to do with windows but I'm sill having no joy. Are there any settings on the EE Smart Firewall I need ...
Resolved! Scam calls offering 40% discount
020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...
Replacement sim
Hi just after bit advice got a replacement sim in post when I got home last night,it was because I deleted my eSIM and after googling realised my old SIM card wouldn’t work again.12hrs later I’ve still not got it working,understand it says could be u...
Resolved! Re: Can't contact EE by phone
Hi ,I've also been trying for 2 days to get ee customer service and keep getting cut off, maybe its time to change network suppliers.
How do I find all the motorbike racing?
Hi there - I've just recently moved everything (broadband, TV and phone) to EE from Sky - after 16 years!The reason being, I'm a big motorcycle racing fan and the World Superbikes and British Superbikes is leaving Eurosport at the end of the month.I'...
Roaming phone calls in Australia
I've been unable to get make or receive calls (but can receive text messages) on EE roaming since before Christmas in Australia - my wife on T-Mobile/EE also has the same issue, she was able to make occasional calls but that stopped too.Spoken with E...
Flexi Plan contract
Hello. I am on a flexiplan for my Samsung S25 and contract payment is on Direct Debit but how do I pay the device payment? I've looked on the EE app but can't see how to make the payment!Hope someone can help as don't want a mark on my credit score...
pixel 9 pro xl call quality rubbish
I have a pixel 9 pro xl on Android 15 with the latest update. Call quality is regularly rubbish even with strong Wi-Fi 6 (2.4/5ghz available). The phone seems to be switching between Wi-Fi calling - 5g mobile? - EE Wi-Fi calling. Our mobile signal ha...
