Community Activity

Resolved! Extra Charges of £5.99

I noticed my monthly bill has an "Extra charges - Charges for services outside of your plan" on it for £5.99, but no further information. I haven't used any other or extra services outside of the norm and my cap is set to £0. So what am I being charg...

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SKY sports HD breaking up

Hi, My sky sports HD channels are unwatchable and break up 30 seconds into watching them, all other HD channels work fine no issues with TNT HD etc I've done normal troubleshooting rebooting router etc but nothing fixes it and again it's only sky spo...

Resolved! Been told

Well 1st time on here hopefully may get some answers.Like so many not able to look at my bills,Yes been told takes 7 working days to merge ? So my question is have EE lied to me on this matter ?Believe someone from EE would Monitor the community page...

Woody111 by Investigator
  • 146 Views
  • 19 replies
  • 0 Helpful

Broadband

My summerhouse is 30ft from house trying to get WiFi have got two extenders no joy will having an ethernet cable from hub to summerhouse work.

Xbox and BT Sports Addons

HiI already have a BT Sports account with Sky and an Xbox Ultimate subscription with Microsft Direct.  If I chose one or both of the addons (I have two EE contracts) will these take over the billing of my existing accounts?  If so how does that work ...

goubda by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

Network issues abroad

I'm currently in NYC, USA. When I landed I was able to purchase a 7 day roaming pass and had sporadic network, having to restart my phone occasionally to get connection back. Since that first evening though, I've now had no network fir 99%of the time...

Gruhdsiny by Investigator
  • 78 Views
  • 5 replies
  • 3 Helpful