Community Activity

TV provider not supported message - Apple+ TV box

HelloWe have recently gone from a BT broadband and TV package to an EE equivalent (but faster broadband) and now have the small square EE Apple+ 4k  TV box instead of the BT 4k recordable box we did have.Everything is set up correctly and working (al...

PeteC125 by Contributor
  • 646 Views
  • 10 replies
  • 0 Helpful

Landline/ router query

I've recently signed up for EE broadband only. Do I need to continue paying Talk talk for the landline so my router will work?

GrahamO1 by Investigator
  • 118 Views
  • 9 replies
  • 5 Helpful

Helpful Hannah

I was meant to get a text with survey feedback. I had a incredibly helpful call with one of the ladies (not sure what office though) Her name was Hannah.  How do I get this survey she said that I'd get the text and I didn't.  As an ND female it reall...

EE Perk code not working

Hello,I've generated a new EE Perk code and trying to use it whilst upgrading my current plan. I get the following error "Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already ...

jackg2 by Investigator
  • 112 Views
  • 7 replies
  • 5 Helpful

lost phone

hi i cant call as i have lost my phone. how can I get to speak to someone for blocking and to be replaced?

Unable to make calls whilst abroad

I'm in the same situation as this. Arrived in Brisbane on Monday morning. Roam Abroad pass is active (text received to confirm) and am able to use data and receive texts without problem. As soon ad I want to make s call however, to either UK or Aus n...

XH4 by Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful

Broadband Web page not work

HelloOver the last few days when going to the home broadband page to look at offers logged in I keep getting the following errorSorry, this service is not available This seems to be a perennial problem as there has been multiple threads around this, ...

Issue with Calling Greece While Roaming in the US

I’m currently roaming in the United States and have the international roaming add-on active on my account. When I first arrived, I was able to make calls to Greece without any issues. However, starting the following day, I’ve been unable to connect c...

Elina_K by Investigator
  • 59 Views
  • 11 replies
  • 1 Helpful