2140890members
5227online
1338673posts
Community Activity
Returned kit but EE saying not received
Hello,I have returned my kit after closing my account, however I’m receiving emails that I’ll be charged £85. I have the tracking proof to show it was delivered to them, but as I’ve moved abroad I cannot call their customer service. Is there an email...
Resolved! Zone 1 pass not working
I have bought 5 zone 1 passes whilst on holiday in Australia but 2 of them aren’t working. Is there something we’ve not turned on?
Subscription packs question
So im new to EE I Keep seeing subscription packs and I bought the £15 one sense unlimited texts and calls are useful I keep hearing from people who try to renew it but were unable to even if they have enough money or credit So can I ask if I stop a r...
Direct debit
I want to set up my direct debit
Resolved! Email Warning not from EE
I just had an Email from EE,EE@messages.ee.co.ukBut its notBeware of Scams dont click on the link and report Spam
xbox ultimate add on
Hi, I recently changed over my game pass ultimate from microsoft to EE. However I got charged from microsoft today. Does it take time for EE to actually start taking over the billing or will I be double charged? Has this happened to anyone else?
Resolved! Spam email no-reply@info.ee.co.uk
Is this legitimate please?? Your DIRECT DEBIT with us is no longer active, 6/8/2025 8:21:11 a.m. YOUR DIRECT DEBIT WITH US IS NO LONGER ACTIVE Hi [email address],We wanted to let you know that your Direct Debit with us is no longer active. T...
Recently switched from BT to EE and now my landline doesnt receive incoming call
On 19 Nov engineer switched my landline from BT to EE but now my landline won't accept incoming calls, and the buttons on my handset won't register options. Contacted EE and was told that switch over would be complete yesterday but situation is still...
Resolved! Setting Up a Passkey on SIM Only
I have recently started a SIMO contract with a phsyical SIM Card , and want to get 2FA set up using a passkey. Tried to sort this through my desktop but I get a message as below:I have also tried through the EE app on the phone I am using the SIM car...
Iphone 17
I ordered the iphone 17 in black,256gb on the 9th and i was wondering if im going to have to wait weeks like alot of people have as my tracking order still just says awaiting confirmation, and i wouldnt mind my new phone sooner rather than later.
