Spam email no-reply@info.ee.co.uk

[Gilly63]

Is this legitimate please??

Your DIRECT DEBIT with us is no longer active, 6/8/2025 8:21:11 a.m.

YOUR DIRECT DEBIT WITH US IS NO LONGER ACTIVE

Hi [email address], We wanted to let you know that your Direct Debit with us is no longer active. This means you don't currently have an automatic payment method set up to deal with your bills. To setup a new Direct Debit, please click the button below: Setup Now.

Thanks, The EE Team

The legal bit Please don't reply to this email as we won't see it. You can read our privacy policy and  terms and conditions online. Learn more about our security tools , and how to protect yourself from scammers. If you want your bills in a different format, like large print or Braille, you can adjust your  accessibility options online. Or call us on 0330 123 1105 . Calls to 0330 123 1105  are free from BT and EE landline and mobile numbers. They're charged at your operator's standard rate from any other numbers. © EE Limited 2025. We're registered in England at 1 Braham Street, London, United Kingdom, E1 8EE(company number 02382161).

[Mod Edit - Email address removed, please don't share any personal details on these public forums]

[XRaySpeX · Accepted solution]

@Gilly63 : That's a genuine email sending addy but can easily spoofed esp. if contradicted by the facts.

It's obviously a scam! The link in it is not even to EE (domain ee.co.uk). There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Report spam emails to EE by forwarding the email to phishing@EE.co.uk .

[Ali_A]

Hi @Gilly63 

Just to re-iterate what @XRaySpeX said, we'd never as you to click a link on an email. 

Some obvious ways you can tell it's a fake email as it addresses you by your email address rather than your name, and if you hover over the link that says "click here" the address is completely unrelated to EE. 

You can fine more helpful information on our Avoid and Prevent Scams | EE page. 

Ali 
 

[diabhal]

The site to set up your direct debit is a scam, don't visit any links. Call EE and ask them or forward the email you received to EE.