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Community Activity
Billing/Direct debit
I paid my bill by card payment before my direct debit was due- EE has still tried to take the amount even though my bill is paid, I have also recieved a message saying that they will try again in 7 days but the bill is already paid! I cant afford for...
URGENT: EE Content Control: Whitelist our website domain
Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at: https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...
EE Perk code not working
Hello,I've generated a new EE Perk code and trying to use it whilst upgrading my current plan. I get the following error "Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already ...
New sim for gates
Hi - Renewing a BT broadband and sim only contract recently, they 'transferred' me to EE for a sim card which we use for our gates. Kept the old number but having a few issues which hopefully we can sort out. A couple of questions: -1. Other communit...
Charges for roaming
HelooI have got charged extra charges when I spoke to them they said it is the roaming charges for answering the call from other country. I have opted out from international calling if that is the case I should not get any incoming calls as well. I a...
Help with recruitment process
Hi, I applied for a role with EE for an in store retail advisor position. I completed the first interview but keep receiving emails to complete it again? I am so confused as to what to do next and I am very interested in the role and would like to tr...
How to make a complaint
My 80+ mum has just had an early cancellation bill for over £600 due to a cold caller BT/EE representative informing her that her landline was out of contract. Now she has a landline that cannot accept incoming calls.help and advice needed please
Exceptional Support from Simon – First Line Support at EE
I wanted to leave positive feedback for Simon from Swansea, who assisted me this morning. As a first-line support staff member at EE, Simon was incredibly attentive and patient as he listened to my queries regarding the latest phone and my complex s...
Smart WiFi Discs: Multiple Discs
We have three discs as the hub is in one corner of the property. Disc 1 is paired with the hub. Disc 2 is paired with Disc 1. Disc 3 is paired with Disc 2. Is this correct or does every disc need to be paired directly with the hub?
Resolved! SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
