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Community Activity
Resolved! Paying bill
I've been trying for days now to pay my bill online and it keeps saying to try again later. I can't call them because my phone has suspended until I pay the bill. Any ideas what I can do. I also live abroad so going into a shop is not an option. Many...
Bought new sim
Hello I need some urgent help. I bought new sim. I tried to contact customer service, restarted phone and tried everything it was 10 pounds sim but balance is 0 unable to call or text anyone. Watched many videos but don't know how should I fix this. ...
Ee prices ridiculous high
Hi, I've been with ee then orange since 2008, but now, and in recent years the prices are nearly double of o2, etc, iam on a £35 contract, and after speaking to the ee team all there can offer me is a lesser phone than I have, the a series for that ...
Gifting data not working?
Why am I suddenly unable to gift data to my daughter's phone? I've been doing it every month for several years.
Add to basket is broken
The website is built using nextjs and the promise is broken here -717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113 Uncaught (in promise) ApolloErrorat new t (717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113:19262)at 717.4bf20aa58dd9cdbf-4bf20aa58dd9c...
Issue with Calling Greece While Roaming in the US
I’m currently roaming in the United States and have the international roaming add-on active on my account. When I first arrived, I was able to make calls to Greece without any issues. However, starting the following day, I’ve been unable to connect c...
EE App Will Not Run a Speed Test
I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...
Openreach
Hi. Did anybody else have problems with openreach constantly cancelling appointments two days before they were due to install. It happened twice to me so I cancelled the order. They said they were unable to attend. No other reason given. Strange when...
Resolved! EE perks account deactivated
Hi can someone please help me. My EE perks account has been deactivated and I can't access my additional codes for my husband to use. I have no emails from EE perks and it just says it's been deactivated with no instructions to reactivate it.
SMART 5G Hub and EE TV?
Hello, I am a technophobe currently without Broadband and TV post a house move. To cut a long story short I'm looking at getting a Smart Hub 5GEE Home Router 18m 500GB and wonder whether I will be able to get EE / BT TV or not? Can anyone help please...
