Community Activity
Resolved! when i try and check the status of my upgrade order, t say "oops timed out"
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
Unable to make calls in Australia
Having the same problem in Karather western Australia, no voice calls, Date and text yes
Order
I placed a new order this morning for my daughters birthday and was wondering does anyone know the estimated delivery time?
Resolved! Tnt sport bundle
Hi all. I recently ordered a TV with tnt sport added for 24 month as an add on. I have received the TV but cannot activate the sports. One time activation says I have nothing to activate. I have tried ringing 150 but we all know that's a waste of tim...
I was speaking to an advisor yesterday and was put on hold for just over 1 hour
Can someone ring me please as I need to make a complaint
URGENT: EE Content Control: Whitelist our website domain
Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at: https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...
My Wi-Fi has become unbearably slow since yesterday
I have 1Gb speeds to the Smart Pro hub, and I have 2 Smart Extenders. Everything has been great for the last few months, until today.I was getting 500-600Mbps on my iPhone and other devices in the rooms where the extenders are located. Today, one o...
iPhone 16 Pro Max 1TB on back order?
Hi, I ordered a pro max 16 1TB in natural titanium today and the sales operator said it would be delivered tomorrow, I arranged with work to take the day off to be home for the delivery but it says - your back order is confirmed and I’m wondering why...
Webchat
Hello, trying to access webchat in the app but it’s not working. Is there not a webchat online?Thanks.
Smart Hybrid Connect connected to router but the three bars are flashing red.
I am a new EE customer, BB works but the Smart Hybrid Connect is paired to the route but the three bars are flashing red. I have moved around the house and it is in the best possible position for 4g.