Community Activity

EETV taking ages to load on Apple TV

Over the last couple of days, the EETV app seems to hang or take ages to load on our Apple TV4K. I'm talking minutes if it loads at all. Got an error message earlier (I think AFC003?) Anyone else having this issue? I tried deleting and reinstalling t...

2 factor and passkey options missing from my account

I see that EE now offers both 2 factor authentication and passkeys, however I cannot see this being actually offered on my account. Does anyone know if this is progressively being rolled out, or is there a hidden mention outside of the profile/securi...

Add to basket is broken

The website is built using nextjs and the promise is broken here -717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113 Uncaught (in promise) ApolloErrorat new t (717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113:19262)at 717.4bf20aa58dd9cdbf-4bf20aa58dd9c...

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Rky by Prodigious Contributor
  • 1236 Views
  • 19 replies
  • 2 Helpful

Webchat

Hello, trying to access webchat in the app but it’s not working. Is there not a webchat online?Thanks. 

Help24 by Explorer
  • 48 Views
  • 7 replies
  • 0 Helpful

can't view monthly packs

Hi, i simply can't view any packs. when i view packs webpage  either from website or app it shows me error with _Packs ErrorWe're working on fixing this page. In the meantime, find help at ee.co.uk/help

Abir007 by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

Re: unable to connect

Unable to connect Battey security camera throw my WIFI keep getting not found use to be able to connect when on sky XTU Wireless Video Doorbell Camera with Chime, 10 unable to find the router.  Michael 

Playstation Portal Mobile Data

Hey. My Playstation Portal cannot connect to my PS5 on EE mobile data. Using Android phone. I can connect on WiFi at home, WiFi away from home and mobile data with Three and O2 - only EE mobile data not working.I also cannot get the PS Remote Play ap...

KazTwi by Contributor
  • 5221 Views
  • 14 replies
  • 9 Helpful

digital home phone

just switched from a landline to the digital service and got two phones what i wish to know how do i get the plus sign when imputing a number