can't view monthly packs

[Abir007]

Hi,

i simply can't view any packs. when i view packs webpage  either from website or app it shows me error with _

Packs Error

We're working on fixing this page. In the meantime, find help at ee.co.uk/help

[Lesley_W]

Hi @Abir007 

Thanks for coming to our community.

Are you logged into your EE account when this is happening?

Lesley

[Abir007]

yes  i am logged in and both website and app giving me same error.

[Lesley_W]

Thanks for confirming that @Abir007 

Are you currently a pay as you go customer and looking to change your pack? Or is this to take out a new SIM?

Lesley

[Abir007]

i am paying 20Pound monthly for 50Gb internet and local unlimited text & call, i am looking for alternate packs.

[XRaySpeX]

Text ALL PACKS to 150 to see available packs.