Devices

HELP with new device without access to my number

Hi, I recently made an insurance claim for my phone and my new device arrived today. I can't set up my new phone because when I login to my Icloud account it needs to send me a verification code to my phone number which I currently have no access to....

Resolved! How do i speak to an advisor

Resolved! 5G+ symbol on iPhone ?

Hi,I am in a 5G SA + location.should my iPhone 17 pro be showing the 5G + as only shows 5G ( when I do a google search on EE is says should say 5G+ )any ideas? Anyone with iPhone seeing 5G+ symbol in 5G SA areathanks

Resolved! Saved but can't connect

My phone will only connect to my wifi for a max of 3 minutes at a time and then says "saved but can't connect". I know the wifi is working fine as its working on other phones and the tv, bought the faster package so it should be able to manage 3 devi...

Resolved! Cant connect to EE

My phone got sent off for a repair, so they had to factory reset it. Ive got it back transfered everything but i cant connect to EE. I have to use wifi calling as our signal isnt good in the house but all im getting is emergency calls only. Ive tried...

Resolved! EE essential business perks Z fold 8

Hi there,Are there any perks, good ones that ee business users get whilst having the new z fold 8?

Where is the manage devices gone????

Changed phone

Hi has anyone ever changed there I phone at an ee shop got home and there is no network on the new phone, I have just upgraded from a 13 to a 15 and there’s no network working, they changed the sim in the shopi don’t know what I can do

Resolved! Re: iPhone Air eSIM question?

Hi.I am trying to transfer my phone number from my iphone 16 to my new iphone 17 air but it fails. I am following the on-screen transfer assistant but after 30 secs of spinning wheel it says that it could not transfer the number over and that I shoul...

Galaxy Watch Ultra - Removed data plan, can't re-add.

I removed the data plan from my galaxy watch ultra after getting the persistent notification on my phone about my plan being set up.I then tried to add the plan again and I'm getting this error message.Called 150 twice today, 1st time my esim was res...