Devices

Resolved! Not receiving text messages

I haven't received a single text message since May 12th. I only realised this was the case when I needed a verification code sent to my mobile, and did not receive the text message. I asked my partner to send my a text message and that hasn't come th...

Resolved! iPad not recognised by EE so can’t unlock!

Hi, I have a 4th Gen iPad Pro that I got through EE. It is out of contract and I got a free data SIM from Virgin that I wanted to use in it. When I try it is locked to EE.Trouble is when I put the IMEI into the EE site it tells me it’s not one of the...

Resolved! internal storage is full. How can I increase it?

How can I increase my internal storage.   I've deleted loads of stuff but most existing storage usage is taken up by 'other' and 'system' which I can't access.  Advice appreciated....

Resolved! My phone is stolen and want to block it

Resolved! Transferring physical sim to eSIM from old iPhone

My mum has a very old iphone and she has a new iPhone that is asking to transfer the eSIM across but her operating system on the old phone isn’t new enough. What else can be done? As it’s an upgrade we haven’t got a QRcode either. 

Resolved! Watch contract

My watch contract has finished and I’m looking to cancel el it for next month as I know you have to give 30 days notice. What options do I have to go through when calling 150

Resolved! Re: wifi calling

I have a similar question. I'm looking to buy my son a dumb phone, but due to not great mobile signal in the area where we live I need to to be able to connect to WiFi for calls when at home.Any advice on which handsets can do this? Do you know if No...