Devices

Android Phone does not receive updates from EE

HelloI bought a used Samsung S24+ from Amazon a few months ago, but it is not receiving updates from EE and the last security patch was over a year ago.I did a factory reset with the SIM card in the phone but this has not helped. I've bought several ...

Resolved! 5G+ symbol on iPhone ?

Hi,I am in a 5G SA + location.should my iPhone 17 pro be showing the 5G + as only shows 5G ( when I do a google search on EE is says should say 5G+ )any ideas? Anyone with iPhone seeing 5G+ symbol in 5G SA areathanks

HELP with new device without access to my number

Hi, I recently made an insurance claim for my phone and my new device arrived today. I can't set up my new phone because when I login to my Icloud account it needs to send me a verification code to my phone number which I currently have no access to....

Resolved! How do i speak to an advisor

Resolved! Saved but can't connect

My phone will only connect to my wifi for a max of 3 minutes at a time and then says "saved but can't connect". I know the wifi is working fine as its working on other phones and the tv, bought the faster package so it should be able to manage 3 devi...

Resolved! Cant connect to EE

My phone got sent off for a repair, so they had to factory reset it. Ive got it back transfered everything but i cant connect to EE. I have to use wifi calling as our signal isnt good in the house but all im getting is emergency calls only. Ive tried...

Resolved! EE essential business perks Z fold 8

Hi there,Are there any perks, good ones that ee business users get whilst having the new z fold 8?

Where is the manage devices gone????

Changed phone

Hi has anyone ever changed there I phone at an ee shop got home and there is no network on the new phone, I have just upgraded from a 13 to a 15 and there’s no network working, they changed the sim in the shopi don’t know what I can do

Resolved! Re: iPhone Air eSIM question?

Hi.I am trying to transfer my phone number from my iphone 16 to my new iphone 17 air but it fails. I am following the on-screen transfer assistant but after 30 secs of spinning wheel it says that it could not transfer the number over and that I shoul...