Devices

Phone not working and don't l knw what to do.

Every attept to to order to new phone requires a QR or other code to my phone that does not work. I am autistic and socially isolated. Are there there any actctual people to talk to, or is everything a robot?

Apple Watch sim

My husband and I both have numbers with EE, and I am the account holder. We want to add SIMs to our Apple Watches so they can work independently of our phones (a feature included in our EE plan); I managed to do it for mine, but unfortunately, my hus...

I would like to know the end date for my laptop

Resolved! iPhone 17 no signal

Hi, This isn’t a new phone, but yesturday had an issue where I couldn’t charge the phone.swapped the sim to my old phone phone 14 or 15.i cleaned out the charging port and it worked.when I had the sim in the old phone it wasn’t getting any signal. no...

New iphone 16 cant make or recieve calls or texts

Please can anyone help.i got my new phone yesterday, i transfered everything from my old iphone to the new one, put the sin in my new one, i cannot make or receiece any calls or send or recieve texts. I cant even call EE or text for help. The wifi s...

iOS 27 handover feature

https://www.macrumors.com/2026/06/10/apple-lists-250-changes-ios-27-and-more/Seeing this do we think EE will support this automatically? Or will they need to approve this?Unless they wouldn’t want me to stop buying multiple sims

Resolved! iPhone 16 E

I have the worst signal since i upgraded . my daughter has the same issue with her 16 iPhone . I have had mine six month and i hate it worst phone ever. What can I do I have still quite a while left in the contract ?

Why i can't use my phone to make calls?

Resolved! Erroneous £44 credit offered for a phone charger instead of laptop brick."

An EE agent has applied a £44 bill credit to cover a 45W charger for my new Galaxy Book6 Ultra 16 inch. This is an error because the phone team is looking at a typo on the EE website. The Ultra laptop requires a 140W brick (£109 from Samsung) to run ...

Resolved! Return pack not received after Trade in contract

Hi, I upgraded my phone on 21st August and opted to get a monthly discount on the contract by trading my old phone in. After 10 days no return pack had been received although the new phone arrived within 1 day.How long does it take for them to turn s...