Devices

Unlocking my s7 edge

Hi, I have a second-hand, clean-IMEI Galaxy S7 Edge that is network locked to EE. The online portal gave me a 16-digit code, but when I type it in, it says 'Network unlock unsuccessful.' Can an EE moderator help me get the correct Master Defreeze Key...

Update bug

Since my phone updated last week, it has remained dead. It states it’s charging but won’t turn on! I’ve managed to turn it on once and it stated the battery was 100% when doing a battery check however the battery claims to have 50% and this does not...

New phone - old sim after upgrade is not working outside home WFI.. fuming,Help!

Hi guys,Please help! I upgraded (or shall I say downgraded) to a different phone, I had an iPhone 16 Plus, it said I could upgrade so I did, but I chose an iPhone 15, I know it's a downgrade technically but I like the size, it fits in your hand bett...

ps5 pro

Resolved! Hide debit card image on quick pay iphone 13

Anyone know how to hide the image of your card that appears when you double click on the side button? can’t see anything in settings.

Resolved! 5G+ symbol on iPhone ?

Hi,I am in a 5G SA + location.should my iPhone 17 pro be showing the 5G + as only shows 5G ( when I do a google search on EE is says should say 5G+ )any ideas? Anyone with iPhone seeing 5G+ symbol in 5G SA areathanks

Resolved! iphone 17 pro max order

hi everyone, i ordered an iphone 17 pro max in silver, 512gb, and it said 1 day for dispatch. ordered it around 5:30pm. will it come tomorrow? or is the cut off 5pm? TIA!

Galaxy buds pro 3

Hi i am willing to order s26ultra from online I can see there are 2 offers one is watch another is buds For watch I got to know how I can claimFor buds there is no link no information shd i keep any code at check out or anything I will get pop-up to...

Can’t link phone to app

I have been with EE for years and have never changed my number but I can’t link my phone to the app. This is very frustrating and appears to be a common complaint. What’s going on?

Resolved! iPhone 17 pro

Hi there,this has taken me half an hour to access this community (please improve easy access Mr and Mrs ee) fat too complicated I have a iPhone 17 pro and suddenly my ability to connect to radio has stopped it will work when connected to wi-fi, but n...