Devices

Erroneous £44 credit offered for a phone charger instead of laptop brick."

An EE agent has applied a £44 bill credit to cover a 45W charger for my new Galaxy Book6 Ultra 16 inch. This is an error because the phone team is looking at a typo on the EE website. The Ultra laptop requires a 140W brick (£109 from Samsung) to run ...

AirPods Pro bundle

Hi I have purchased a AirPods 3 pro with Apple Music for 24 month bundle. I am paying £20 monthly for two years costing £500 altogether. Is there a way , I can cancel Apple Music and just pay the full price of AirPods only .

Claim galaxy buds pro 3 s26ultra

Hi all, I ordered a galaxy s26 ultra last month instore and was told I'd be able to claim free set of galaxy headphones. I've read other post saying I need to wait for a text but it's been a month and no text message.

Resolved! Sim locked after upgrade

Hi all I need your help please i I have upgraded with EE to a new iPhone. Just arrived today and when I swap my SIM over to the new phone it shows as having the sim locked. I have the sim pin, tried this and it didn’t work. managed to get the sim loc...

Offered Google 5 watch 50% discount not honoured by EE

I upgraded to a Pixel 11 Pro XL at your Westfield Shepherd's Bush, traded in my Pixel 9, and the new phone was delivered two days later. I understand there is currently a 50% offer on the Pixel Watch 5 when purchased with a Pixel 11 Pro XL. I asked t...

Resolved! nhs perk

Can i add my nhs perk after purchasing my phone? it wouldn’t let me add the discount when i purchased as it said not applicable (i have no other discounts active)

Resolved! Contract

I would like to have a full contract of my ipad

Resolved! iPhone 16 E

I have the worst signal since i upgraded . my daughter has the same issue with her 16 iPhone . I have had mine six month and i hate it worst phone ever. What can I do I have still quite a while left in the contract ?

Resolved! Galaxy buds 4 for £1

I havnt received my voucher code to claim the galaxy buds 4 for £1. Has anyone recieved one? I currently upgraded to the z fold 8 uktra so know im eligible. Any help is welcomed and appreciated.

Resolved! Samsung Galaxy A35 can't make or receive calls sim only

Hi i have a samsung galaxy a35 and since Monday 24th August I have been unable to receive and make calls to people like my mum or anybody. I cant make calls to EE to discuss my problem. Every time I call the call drops. Its happened indoors and outdo...