Devices

Apple Watch Ultra 3 won’t have 5G

I received my Watch Ultra 3 today and as i suspected only has 4G. Called EE to be told that no watch plans currently support 5G. Spoke to a manager aswell to confirm and its true. At the moment although the watch is 5G compatible we are stuck with 4G...

Resolved! iPhone 17 Pro and Pro max Pre order Thread / that time of the year again.

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this threa...

iPhone 17 Pro Max shipping confirmation.

Has anybody else not received any form of confirmation? I have the email to confirm my order with a reference number, but when trying to track the progress it times out. I called EE earlier in this afternoon to find out what is going on, simply told ...

Resolved! iPhone 17, 17 Pro & Air - Preorder Tracking Thread

Hello again, everyone! It's Techtember, and we all know that means new iPhones!We have an exciting lineup this year! Newly redesigned Pro Models and the all-new iPhone Air!Just like last year, let's use this thread purely for Tracking Preorders and a...

iPhone 17

Hi new iPhone 17 not allowing out going calls ? Help !!!!

Iphone 17 apple account issues

I was blessed to have my phone come today the iPhone 17 pro max . but upon setting it up to connect to my iCloud every time i try it flat out refuses and doesn't work. I've tried using a hotspot that people have also recommended doing on reddit also...

Refund

I applied for the new 17 pro max and paid £200 for upfront and right after payment the screen went blank and then after 2 days of waiting i got to a call with one of there agent who was polite enough to take me to the refund scenario but ee is taking...

Resolved! iphone 17 pro max pre-order, help

Hi,I pre-ordered an iPhone 17 Pro Max on September 13, 2025 and received an email confirmation, but when I try to check the order status, the EE website can’t find it. I don’t understand—will it only be visible after the phone has been shipped? I jus...

Formal Complaint iPhone 17 Pro Max

Dear EE Complaints Team,I am raising a formal complaint regarding my recent order and the unacceptable service I experienced when calling EE today to chase my delivery.I ordered the new iPhone 17 Pro Max on launch day, Friday 12th September, and was ...

order going to wrong address

Hi, I ordered a newline at the weekend online, I put the delivery address to work as i was moving mid week, but it looks like they have sent it to what is now my old home address not the work address I put on the order. how do I get DPD to deliver to...