iCloud Private Relay
iCloud Private Relay is a new service being offered as part of an iCloud+ subscription that will allow any customer with a device on iOS 15, iPadOS 15 or macOS Monterey to connect and browse the web more privately.
It works by ensuring traffic leaving your device is encrypted so that no one can intercept and read it, including mobile and wi-fi networks and Apple.
iCloud Private Relay FAQ
How can I turn iCloud Private Relay on?
To use iCloud Private relay, you must be on iOS 15 or newer and have an iCloud+ subscription.
To turn it on you can either go to:
- Settings > Apple ID > iCloud > Private Relay > On
OR
- Settings > Mobile Data > Mobile Data Options > iCloud Private Relay > On
There are also specific controls for Safari:
- Settings > Safari > Hide IP Address > Provides 3 options (trackers and websites, Trackers Only, Off)
- Trackers and Websites - full Private Relay functionality where all traffic makes it through Private Relay.
- Trackers Only - Only let the tracker traffic go through Private Relay, and all other Safari traffic will not go through Private Relay.
- Off - turn off any Private Relay proxying for Safari.
How can I turn iCloud Private Relay off?
To turn it off, you can either go to:
- Settings > Apple ID > iCloud > Private Relay > Off
OR:
- Settings > Mobile Data > Mobile Data Options > iCloud Private Relay > Off
To turn off specific controls for Safari, go to:
- Settings > Safari > Hide IP Address > Off
Will I still be able to use Content Lock?
iCloud Private Relay will protect Safari traffic from being visible to anyone. This means we can't prevent access to Strict or Moderate content for customers with these settings on Content Lock.
Will I still be able to use my EE Video / Music / Gaming pass?
Some or all of the data used whilst streaming content on devices using iOS 15 with iCloud Private Relay switched on will not be zero-rated as we cannot link your EE customer ID to all of your activity.
Will the iCloud Private Relay only impact me when I use 4G/5G?
No. This will work in the same way for Mobile Network and Wi-Fi connections.
Will iCloud Private Relay prevent me from ordering an additional Data Pass?
No, you will still be able to purchase additional data as normal on My EE. However, if you are purchasing additional data from add-on.ee.co.uk you will need to turn off iCloud Private Relay first and then reload the page. If you are completely out of your data allowance, you can continue to access add-on.ee.co.uk without switching off iCloud Private Relay.
