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Forum Posts

TV guide issue on the EE TV app on mobile and Apple TV devices

There has been an issue this morning where the TV guide on the EE TV app has been showing errors. This was fixed pretty swiftly, but if you are still seeing errors, you'll need to exit and restart the app on your device.  Thanks, Nick

NickBS by EE Community Manager
  • 201 Views
  • 0 replies
  • 2 Helpful

Apple TV 4K with EETV

Hi All,   Signed up to EETV with the Apple TV 4K but question is, apart from the custom remote and the EETV app on the Apple TV 4K does it operate the same as my Apple TV 4K I bought from Apple? Just curios if its a locked down ATV4K box or just like...

BSBarkley by Investigator
  • 125 Views
  • 2 replies
  • 0 Helpful

Netflix activation problem

Just joined EE and broadband/TV activated 15/04/24. Been trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contrac.Link in welcome letter (EE.co.uk/go/partneractive) not workin...

Colin131 by Explorer
  • 257 Views
  • 2 replies
  • 1 Helpful

Blocking apps on EE tv

Was curious if there was any way to prevent specific apps from being opened on the EE tv? Can’t set up a pin for Amazon prime as it isn’t my account, but I have 2 younger siblings who I am afraid will access the account and make purchases or free tri...

Netflix extra member

Recently started a new ee subscription including Netflix.  I asked the agent ten times will it include my extra member and he said yes but it seems it won’t? Am I doing something wrong??

Wolfeyes by Explorer
  • 109 Views
  • 2 replies
  • 1 Helpful

Thinking about moving to EE from Talk Talk and Sky

I had youview before from TalkTalk. Is it correct? You can still record Freeview channels as well as IP channels at the same time?. audio description, is it available on the IP channels?I have a special offer with NOW TV, which ends in September, if ...

Prescol by Visitor
  • 199 Views
  • 3 replies
  • 0 Helpful

EE HD v Sky UHD

Hi, We've just come over from Sky where we had UHD and now have EE HD and there seems to be a huge variation in quality. When we took this out EE said that as long as we had HD we shouldn't see the difference but it is significant.  I wondered if thi...

kabp by Visitor
  • 1299 Views
  • 19 replies
  • 10 Helpful

Resolved! aerial / internet mode

 hi, thinking of making the switch from BT. just a simple question? i have seen posts about switching between internet mode and aerial mode.i like to record stuff rather than stream as i find a lot of the things i watch on sport channels aren't on ca...

Recordable tv boxes

Can anyone tell me why EE won't let me have 2 recordable boxes,as I have had (with BT) for years until EE came along.

Kim900 by Visitor
  • 172 Views
  • 2 replies
  • 1 Helpful