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Unable to dismiss privacy policy popup

If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up  

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JordanTA by EE Knowledge Specialist
  • 58 Views
  • 0 replies
  • 3 Helpful

Choice time - EE TV or Sky Q

I've got to decide today whether or not to go with EE TV or stay with Sky Q. Few questions though before I disconnect my Sky box ...Can I still watch U&Drama and TLC? Can you record any shows on those channels?Is National Geographic available?Do the ...

S42G by Investigator
  • 754 Views
  • 5 replies
  • 5 Helpful

Resolved! New to EE - Channel 4 question

Hi, I'm new to EE TV and finding my way around the service. One thing I've found that I can't work out is with Channel 4's on demand service. Watching a series and it doesn't autoplay the next episode - am I missing something or does EE not do this? ...

Unable to play NOW Tv channels on my EEtv box

Have a Sky package through NOW tv, which i can view / play on Now App, but unable to view on EE TV Guide. All other channels are fine. Help !

wpradel by Investigator
  • 1108 Views
  • 6 replies
  • 2 Helpful

Terrible tv service

Anyone else got issues with the tv service? Cannot get a worthwhile signal and get better picture and connection from my own internal tv connection than through the ee box. 

PWB2 by Explorer
  • 380 Views
  • 1 replies
  • 4 Helpful

Resolved! EETV APP

Hi can not watch live streaming on phone.I keep getting  this.We can't find a active tv subscription (GJ910 . EE pro box went live last week.

Wf12mick by Investigator
  • 1301 Views
  • 7 replies
  • 5 Helpful

TV Box Mini Issues

I’ve been on the new EE TV for just over a month now after some teething issues with the Apple TV box. I’ve been having trouble with frequent connection drops and tv channels not loading on the EE TV mini box I have in my second bedroom. When this ha...

norwoody by Established Contributor
  • 9308 Views
  • 43 replies
  • 7 Helpful

Resolved! EE tv remote lost

Hi people. I wonder if anyone has had this issue and been able to resolve it.  My toddler has somehow managed to lose the remote control for the TV box. I know you can use the app to control it, but the problem is that it appears to be necessary to h...

Mikey60 by Visitor
  • 1726 Views
  • 4 replies
  • 6 Helpful

Resolved! Airing

This coming weekend there’s F1 on , my f1 channel is showing airing break ?? 

Finchy80 by Investigator
  • 1089 Views
  • 5 replies
  • 3 Helpful

Resolved! Uktv app not working

Is anyone else having problems with uktv app on EE TV.   Was working fine yesterday.  Now got error code 03-0005 .  Technical support cannot help despite trying.  Suggested factory reset if it doesn't reset itself 

Joanet by Investigator
  • 4823 Views
  • 8 replies
  • 5 Helpful

Now tv subscription

I have a sky sports package but can’t work out how to watch it on my phone. I assuming I need to log into now tv but I don’t know my log in details and won’t let me reset my password