If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up
Does anyone know how to activate discovery plus I’ve tried a couple of times it seems to load then goes off and doesn’t let me activate it ?
Hi community ,I'm hoping someone can help me out here with probably a common issue. I just signed up for a broadband package and then decided to go ahead with the TV package (Entertainment package)I have access to EE TV but I don't intend on watching...
Hello,I have a EE Pro box, have the following issue with the box find that sometimes and without any warning schedule recordings do not get recorded, when I check recordings all I see on the screen is recording failed, this does not happen all the ti...
Hi, has anybody any idea on how to resume live TV from a pause? ...I know how to resume to play from where you paused it again by just pressing the play/pause button on the remote but don't know how to play it from current live if you know what I mea...
I have been trying to buy a Sky package through the link to sent to me by EE after purchasing Sky stream. Every time I click on the link it responds by saying that this service is not available yet. Has anyone been able to progress past this screen?T...
Hi,I signed up in-store for EE 1 Gig Fibre and TV with the entertainment package, plus Now Boost yesterday.I received the activation for Netflix whilst in store but left this to sort later.We have an existing netflix account but it is in my partner's...
I’ve paid for basic sports package but really don’t want, or need to use the supplied EE router. Will this cause issues with the TV package? Perhaps I should be asking when my 14 day cancellation period starts (surely it’s when the service (FF) star...
I just want to add a sports upgrade to my EE TV package for one month. I choose the £34.99 per month Now Sports package. At checkout however I get a banner alert saying buying this month will re-contract by broadband for 24 months. How can I avoid t...
Hi all - new EETV customer here, signed up last weekend - having always had Sky TV - EETV Pro box turned up Tuesday and set up via ethernet as no aerial connection on the property.We're getting regular disconnections with the IPC6023 error code. Can ...
