TV - Page 53 - The EE Community

Introducing Watchlists on EE TV – Available Now on Apple TV 4K!

We’re excited to bring you Watchlists, a brand-new feature now live in the My TV section of the EE TV app on Apple TV 4K. What are Watchlists? Watchlists offer a simple and smart way to save, organise, and return to your favourite shows and movies ...

Resolved! Package

How do I find the package I am on with EE. I am trying to cancel my Netflix as I get it in the deal but can't find what tier of Netflix I have without seeing the package. It doesn't seem to be listed in my account. Thanks for any help

IPC 6023 Error

While watching tv channels we keep gettingIPC 6023 error. engineer visited today and said there is nothing they can do apart from report the issue again. my setup is via powerline adapters and apps are perfect - it happens about 20-30 times in an eve...

Samsung TV with Free TNT Sports

Hi, I ordered a Samsung TV with free TNT sports about 3 or 4 weeks ago, I have had no messaged regarding the activation and every time I call customer service they just send me a text with a link so sign up for TNT for £20 per month, nothing is showi...

EE TV Prime video app

I had moved from BT to EE, kept my BT TV Pro and added the EE mini TV multiroom box. On the EE mini TV multiroom box all the FAST channels on the prime video app are there and working but they are not on my BT TV Pro that has had its software updated...

Whats app and iPlayer

the catch up tv stations and whats app on my iphone both break up after a few minutes with notices saying No signal or unstable connection - any suggestions as to reason/cure?

Resolved! Connecting a AV1300 Passthrough Powerline Network Extender

I have had issues with my TV with code 3050 and also on iplayer and ITVX whilst streaming when the programme freezes.EE solution was to send me an AV1300 PNE as described in the heading.I have connected one of the units to the EE router - do I connec...

Resolved! Can’t load video on EE TV when using Apple TV subscription

Moved to EE this week after 25 years with Sky. Generally all fine BUT….despite 500MB download speed to the hub the tv box keeps crashing out of movies being streamed via the Apple TV app. I’ve done everything except a full reset. Any ideas what’s wro...

ITX errror message

Is the ITVX app supposed to work on BT/EE TV? For any programme I try to watch, the ads play fine (of course!) but then there's an error message just as the programme is about to start. It says to power-off the box for 30 seconds, etc, which I have d...

EE tv box pro frozen on the "let's get started" page

Hi hope someone can help me with this. I've had the EE tv system for months without any issues, yesterday I went to turn the main box on in the living room and it had gone to the let's get started page instead of the home page. I attempted to navigat...

Resolved! BT YouView Box

I have a BT YouView box (part of the EE deal years ago). I understand it's no longer supported (from last February I believe). Some apps such as Prime video and my5 etc aren't working. Can I order a new EE TV box?

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