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Unable to dismiss privacy policy popup

If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up  

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JordanTA by EE Knowledge Specialist
  • 33 Views
  • 0 replies
  • 2 Helpful

Resolved! New to EE - Channel 4 question

Hi, I'm new to EE TV and finding my way around the service. One thing I've found that I can't work out is with Channel 4's on demand service. Watching a series and it doesn't autoplay the next episode - am I missing something or does EE not do this? ...

Unable to play NOW Tv channels on my EEtv box

Have a Sky package through NOW tv, which i can view / play on Now App, but unable to view on EE TV Guide. All other channels are fine. Help !

wpradel by Investigator
  • 1108 Views
  • 6 replies
  • 2 Helpful

Terrible tv service

Anyone else got issues with the tv service? Cannot get a worthwhile signal and get better picture and connection from my own internal tv connection than through the ee box. 

PWB2 by Explorer
  • 380 Views
  • 1 replies
  • 4 Helpful

Resolved! EETV APP

Hi can not watch live streaming on phone.I keep getting  this.We can't find a active tv subscription (GJ910 . EE pro box went live last week.

Wf12mick by Investigator
  • 1301 Views
  • 7 replies
  • 5 Helpful

TV Box Mini Issues

I’ve been on the new EE TV for just over a month now after some teething issues with the Apple TV box. I’ve been having trouble with frequent connection drops and tv channels not loading on the EE TV mini box I have in my second bedroom. When this ha...

norwoody by Established Contributor
  • 9303 Views
  • 43 replies
  • 7 Helpful

Resolved! EE tv remote lost

Hi people. I wonder if anyone has had this issue and been able to resolve it.  My toddler has somehow managed to lose the remote control for the TV box. I know you can use the app to control it, but the problem is that it appears to be necessary to h...

Mikey60 by Visitor
  • 1713 Views
  • 4 replies
  • 6 Helpful

Resolved! Airing

This coming weekend there’s F1 on , my f1 channel is showing airing break ?? 

Finchy80 by Investigator
  • 1088 Views
  • 5 replies
  • 3 Helpful

Resolved! Uktv app not working

Is anyone else having problems with uktv app on EE TV.   Was working fine yesterday.  Now got error code 03-0005 .  Technical support cannot help despite trying.  Suggested factory reset if it doesn't reset itself 

Joanet by Investigator
  • 4820 Views
  • 8 replies
  • 5 Helpful

Now tv subscription

I have a sky sports package but can’t work out how to watch it on my phone. I assuming I need to log into now tv but I don’t know my log in details and won’t let me reset my password 

EE TV Box Pro VS Apple 4K Box

HII am soon going to take up EE Broadband with EE TVI am aware I can choose either the EE TV Box Pro OR the Apple 4K Box. I have watched some YouTube videos on them both to try and give me the best understanding, I am still undecided on which to choo...

DStructUK by Investigator
  • 17113 Views
  • 48 replies
  • 13 Helpful