Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...
HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...
Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...
From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....
I can’t seem to skip forward a day on the tv guide on the the Apple TV box when watching the EETV app??
Am I missing something here? When playing back recordings from the TV, the play/progress bar stays on the screen. Most other devices/apps usually make it disappear within a few seconds . Isn’t an app issue or is there a button that needs pressed on t...
Ordered a new tv from ee . told it was despatched but cantt track it , speak to anyone or even message anyone about it . Had the same issues with ordering gaming a few years ago . Big mistake ordering off EE for anything as once you have ordered cust...
Hello, I stupidly took out a new contract with EE which expires on 12/3/27 after my BT contract was winding down. Broadband is fine but I never watch TNT sports so it is useless to me so it's £20 a month down the drain. What is the cost of removin...
My original contract with BT has just been renewed with EE and I was informed that there would be no difference to my services.I received my new tv box which was a mini and subsequently set it up only to find that I can’t record with it.Having spoken...
Just got EE TV and love the box and how it works. 2 questions though:1. On the Home Screen it shows “What’s on TV now” which is great but when selected it opens the non-HD channels. Is there a way of changing this so the HD channels are selected? 2. ...
I am currently on month 2 of a 6/12 free Apple subscription via EE. I have just had a letter from EE telling me the fee will increase from 21/11/2025. No more details on the letter other than how to cancel if I wish. (it is properly addressed to me w...
HiI've just upgraded to full works 2 weeks back so I can record sport.I series link sky sports racing so I can watch races when I get home. But it doesn't record everyday. Sometimes it does but I can't depend on it. I've factory reset and done ever...
Hi, Am having the same issue. I contacted EE and spoke to an agent who informed me that the mini hub does not allow recording due to limited space. I asked if I could upgrade and was told that I could and was then transferred to another agent where I...
Hi, Ive ordered the TV box pro and disappointment to find out that it has no support for Dolby Vision or HDR10. When I watch movies on my TV that are in Dolby Vision or HDR10 my TV informs me of that format. But when I switch to my TV box pro and w...
