TV - Page 53 - The EE Community

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

Amazon Prime about 1½mins behind real-time

I've switched over to Prime on my firestick as the liverpool match vs Galatasary was a about 1min+ behind real-time. Anyone else experiencing the same?

Resolved! Inclusive add on for TNT on discovery stopped working

Have had an inclusive add on for TNT sports on Discovery since June this year and it’s been working perfectly fine. Tried to watch it today and it tells me I have no subscription. What is happening? It’s still active when I check my account on the EE...

Hitachi TV - EE remote won't connect

My EE remote will not connect to the TV.I've done the home+7 and +9 option.I've reset everything, unplugged everything.It's set up for TV and not Top Box.I can't control TV volume or change TV input source

Discovery Plus - Add On - asking to buy a subscription

Hey All, I've got the (TNT sports) discovery plus add on with my mobile and recently when i went to watch a football game its asking me to pay for as subscription. is anyone else getting this? and does anyone know how to resolve? i believe ( coudl b...

Upgraded box, downgraded remote

I’ve just upgraded from the BT TV 4K Recordable Box to the EE TV Box Pro, and as far as I can tell, it’s got a worse remote. The previous remote had the option to skip forward by a minute, and back by 15 seconds, and also to turn the TV off. As far a...

Resolved! Cannot activate Netflix

I have tried all day to activate my Netflix account which is part of my entertainment package. I have pressed the 'activate Netflix' link but it takes me nowhere. Discovery + and Now all working but Netflix is proving elusive.

Resolved! Now entertainment

For the last week we have been trying to get entertainment on now 8 times we have had to call as it's not worked getting very upset thinking of moving all I get is we've put it on will on in hour still not receiving it

EE TV & Broadband Package

I've just moved from Sky. EE Broadband active from today. Sky TV package still active due to 31 days notice. When does my EE TV billing start - from now or from when I set up the Pro Box? That is, can I continue to watch Sky until the contract end...

Resolved! Discovery + TNT Sport

Wow I have to say the EE support App is the worst I have ever encountered, I felt like cancelling my contact and finding somebody who actually has a person to talk to and not a Bot that sends you texts I have a really simple question and that is if I...

Resolved! Subscription Channels Fault

Advice how to solve fault BTP-15001 ,IPC6007 CodeAfter changing from BT to EE with same equipment have had number of issues with Broadband getting disconnected and having to wait for reconnection broadband now seems to be working ok but EE Tv is comi...

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