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Great news – Disney+ is now available on your EE TV Box Pro and Edge

Disney+ has arrived on EE TV Box Pro and EE TV Box Edge, bringing even more great entertainment together in one place.You’ll be able to access entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Hulu. From much‑loved classic...

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Chrissy_G by EE Knowledge Specialist
  • 1044 Views
  • 4 replies
  • 12 Helpful

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 8653 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 9732 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 26881 Views
  • 83 replies
  • 26 Helpful

Resolved! Now TV on iPad

I can’t get NowTv to work on my wife’s iPad.. Works fine on mine but she can’t see live TV and when she goes into try and play replays it just says  We tried on her phone and the same so seems to be something in her setup but the account is fine as w...

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te132064 by Explorer
  • 917 Views
  • 2 replies
  • 1 Helpful

Resolved! Tv info not matching the programme

Just recently the info shown for the programme is completely wrong resulting in programmes not recording. For example. It’s currently 23:52 on Tuesday 25th Nov on ITV1 watching the Assembly, yet the info says ITV News Sat 22nd Nov 23:35 to 23:55. I h...

Resolved! Horiffic upgrade offer on tv

Hi all, so with the Black Friday offers that are constantly being emailed or pushed to me in app I thought I would have a look at what’s on offer to extend my contract I’m currently on the full works for £80 a month) the offer was same current price ...

Lexandpip by Investigator
  • 618 Views
  • 3 replies
  • 0 Helpful

Discovery plus broadband disconnects

I am already experiencing problems with sound on Discovery plus when I lose sound after an ad break which I have discussed here.I also have a problem watching Discovery plus (Smallest Cog, and Vinny Jones on catch up) in the evenings. Whilst watching...

OldJohn by Investigator
  • 1514 Views
  • 9 replies
  • 2 Helpful

Resolved! Confused

I’m I have BT TV, had it now for couple years.. I have all of a sudden lost my Live Tv channels… I have a YVM305 code.. Also on my Home Screen instead of showing BT or even EE it is actually saying TalkTalk.. Confusing.About a week ago engineers have...

Resolved! Does EE TV box need to be directly connected to EE router?

I have EE internet in my office which is about 50m from the house where I have the EE TV box. The two buildings are connected via a long Cat6 cable that connects to an access point in the house, to which the EE TV box is connected.Also, if I take the...

Ambrielx by Visitor
  • 1756 Views
  • 3 replies
  • 0 Helpful

Resolved! Netflix

I have netflix included in my tv package.  Someone from Spain keeps getting into my account. How can I stop this

Jeanken by Visitor
  • 1517 Views
  • 2 replies
  • 0 Helpful

Resolved! BBC , itv , ch4 , ch5 HD not working

I have lost BBC ITV ch4 ch5 HD channels.The signal strength is reported as 100%The channels are working when I view direct to my TV.I am tired of repeatedly having to reset my router and EE Pro box .The Pro box is not fit for purpose. It does not wor...

Steve3251 by Investigator
  • 689 Views
  • 4 replies
  • 3 Helpful