Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...
HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...
Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...
From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....
Having decided to save money by leaving Sky and moving to EETV, I am beginning to regret the decision less than a week in.the boxes keep freezing, is this normal?the WiFi is supposedly at a level I had previously with BT so can only assume that it’s ...
Hi, I have subscribed to NOW TV Sports through BT TV account. I normally wath NOW TV through my Set Top Box but I'm away atm. How on earth do I watch Now Sports on my android phone? I've tried logging in to the NOW TV App but its asking me to sub...
I am new to EE TV (3 wks) and only just found out I can use the EE TV and NOW TV apps.My question is (as an F1 fan) is it possible to go on the NOW TV app and send a recording to my EE TV box if I've forgotten to set up a recording?
Any idea why the back button doesn't seem to work on remote, I thought it would take me back to previous channel, but nothing happens when pressed
I renewed my contract a few days ago and was due to be getting a new hub, recordable youview ee TV box pro and a TV box mini. But I've only received the hub and TV mini.Order does state all 3 items. Can anyone advise further please
Does anyone know why Ee have removed the use of the app? It says I have no active membership when I have the full works with EE TV
Can someone please sort my ee tv account out.endless phone calls for hours on end following the same process each time.the issue is I want to downgrade my package however when the operator does it, it looks like it’s successful but the change never o...
What does this error message mean, do I need to get a MAC address from EE?I have tried all the usual reboot, recycle, plug and unplug on both the TV and EE Smart Hub but nothing changes. Also tried Wired connection via Ethernet (TV acknowledges it bu...
I have just upgraded to get ee tv for £1, have installed Now and Netflix, do I have to wait till I receive box before installing discovery +
I've had full EE package - Phone, Broadband & TV for 3 months. Periodically, I get bouts of pixelation and sound break-up - sometimes most of evening. Box is connected to router in adjacent room by wi-fi. Tonight BBC1 through the box was pixelating ...
