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Forum Posts

Improvements to your EE TV experience

We've recently made a few improvements to your TV experience to help you discover great content more easily and get quicker access to the things you love watching. Here's what you might notice... Disney+ now available in Search on EE TV  Finding some...

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James_B by • EE Community Manager
  • 501 Views
  • 2 replies
  • 8 Helpful

Sport. Full Stop. Get sport only packages with EE TV and broadband.

  Get sport only packages with EE TV and broadband Hey everyone, the football season is back. Transfer rumours are everywhere, group chats are buzzing again and every match feels like it matters. With EE TV and broadband, you can get TNT Sports with...

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Chrissy_G by • EE Knowledge Specialist
  • 981 Views
  • 2 replies
  • 4 Helpful

Flex your EE TV to catch all the hits on Netflix

Hi everyone, just wanted to let you know about some great content coming up this summer on Netflix, and how you can make the most of it with EE TV. Flex your EE TV package to catch all the hits on Netflix – it’s TV with the ultimate flex There's a h...

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Chrissy_G by • EE Knowledge Specialist
  • 1750 Views
  • 9 replies
  • 6 Helpful

NOW TV problems

Is anyone else having problems with their NOW TV subscription? In recent months we've been having serious issues with it: the scheduling is a mess, with no consistency to how programmes are displayed (feels suspiciously like it's being done by AI), a...

MrLepus by • Visitor
  • 549 Views
  • 1 replies
  • 2 Helpful

Resolved! UFC disappeared early from discovery app

I have the discovery app through my ee plan. Tnt sport has disappeared early as hbo max isn't out until the 26th. Please explain?

jim_91 by • Visitor
  • 912 Views
  • 1 replies
  • 1 Helpful

Resolved! Watching a recording from NOW Sport such as an F1 race.

Thinking of subscribing to EE for the "Big Sport" TV package and the "EE TV Box Pro" which can record 600 hours of TV.If for example I record an F1 race from NOW sports in the afternoon I assume that the recording is stored on the hard drive and not ...

petrol64 by • Visitor
  • 1290 Views
  • 4 replies
  • 4 Helpful

Resolved! IPC6021 Error

Hello My tv is now showing an error code IPC6021. Can someone please advise what I need to do?

Resolved! Cancelled

Hi we were sold this tv & broadband package under false advertisement so rang yourselves to ccomplain and cancel it,I spoke to a number of people who agreed we were told lies and said they would cancel it off as we are not using the equipmentznow you...

Resolved! TNT sports on discovery +

I have tnt sports on discovery+ has an add on on my mobile contract, what happens moves to HBO Max

Kld67 by • Explorer
  • 574 Views
  • 1 replies
  • 0 Helpful

Resolved! Discovery plus activation

HELP! I have been trying tom activate my discovery+ for over a month and in total I have spent 8 hrs trying!I have the code to activate it on my tv screen but NOTHING works! I opened a discovery+ account that didn't work. I open the EE link that only...

Sport HD channels not working

I was recently migrated over from BT to EE for broadband and TV, and my migrated package included 'Big Sport' (nowTV sports channels + BT/tnt sports) as well as the HD upgrade.However, my sports HD channels on the provided ee TV box simply do not wor...

Entertainment package details out of date

On the BT website I have noticed that the entertainment channel states as having 22 now entertainment channels, but this now 21 with sky showcase closing and sky max changing back to sky one.Can one of the mods take note and have this investigated? 

Weerab2024 by • Problem solver
  • 1104 Views
  • 3 replies
  • 2 Helpful