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Unable to dismiss privacy policy popup

If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up  

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JordanTA by EE Knowledge Specialist
  • 313 Views
  • 2 replies
  • 4 Helpful

Serie A rights move to DAZN

Not something that I’ve ever really watched, but I note TNT Sports are no longer going to be carrying Serie A with DAZN now having the rights for the 25/26 season onwards.https://www.dazn.com/en-GB/news/football/serie-a-dazn-broadcast-rights-uk-irela...

Resolved! Alibi

My in laws used to like U Alibi channel when they were on Virgin. They recently left Virgin and moved to EE. They have found U Alibi on channel 343 but it says they need to be subscribed. How much would it cost to get this channel pleas

Hensh73 by Visitor
  • 858 Views
  • 2 replies
  • 1 Helpful

Resolved! BTP-11195c

I can't get my eetv channels to work it comes up with btp-11195c code no discovery plus channel or any sky channels??Help

Resolved! Paramount +

Paramount was part of the package I signed up for. As of today it’s saying I don’t have a subscription. Also in 4 months I can’t get my £300 credit against Sky bills despite sending everything. Keep getting g fobbed off by the transfer team. Any idea...

Usr1231 by Investigator
  • 590 Views
  • 3 replies
  • 2 Helpful

Resolved! Discovery + - Schedule missing from Sports

Just been setting up my EE TV and when logged in to the Discovery + App and going on to Sports, I don't have an option to see the schedule of what is on when, as I do on my both my phone and iPad. My access is via my EE mobile account as my extra. An...

Netflix Premium upgrade not wanted

Every month I have been sent an email saying thanks for your order of upgrading your Netflix subscription to premium......I do not use Netflix and this is the third consecutive month it has happened . After several phone calls got recredited, now at ...

EE TV Freezing when switching to Sky Q

If I switch to my Sky Q after watching  EE Tv  my EE Tv box freezes and has to be switched off at the plug to stop it. When I power it up it goes back to factory set up which deletes all my recordings and programming. If I switch the EE Tv off using ...

ANDYBZXR by Visitor
  • 561 Views
  • 3 replies
  • 0 Helpful