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This month on Netflix

Here's a quick look at some new content coming to Netflix this month. WWE WrestleMania 41 First up, this weekend is WWE WrestleMania 41, with two nights of action on Saturday night/Sunday morning and Sunday night/Monday morning (check Netflix for mo...

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JordanTA by EE Knowledge Specialist
  • 293 Views
  • 0 replies
  • 5 Helpful

Join the YouView research panel

Do you have an EE TV Box Pro, Mini or Apple TV device? If so, we want to hear from you.  Join MyView, a YouView lead TV research panel, to share your thoughts on your EE TV experience. Take part in polls and surveys to be entered into a free monthly ...

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JordanTA by EE Knowledge Specialist
  • 1087 Views
  • 8 replies
  • 5 Helpful

EE TV & TNT Sports red button

What is the Connected Red Button? The Connected Red Button service on EETV gives you access to additional live TNT Sports content and interactive features exclusively through discovery+. Features include: Timeline MarkersMulti-matchEvent Alerts and m...

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JordanTA by EE Knowledge Specialist
  • 780 Views
  • 0 replies
  • 4 Helpful

Eurosport moves home to TNT Sports

TNT Sports in the UK will become the new home for a host of live sports including Tennis, Cycling, Snooker and the Olympics. From the 28th of February 2025 the Eurosport and TNT Sports brands will be brought together. All your existing sports content...

JordanTA by EE Knowledge Specialist
  • 1524 Views
  • 8 replies
  • 3 Helpful

Inclusive HD with EE TV sport packages

If you’re an EE TV customer with EE Broadband, you can now get HD included as part of our sports channels packages. This would have previously been charged an extra £6 for the HD addon.For existing customers, you’ll need to flex to the new version of...

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James_B by EE Community Manager
  • 5397 Views
  • 30 replies
  • 10 Helpful

WWE moves home to Netflix

From Jan 1st WWE will no longer be available on TNT Sports. WWE is moving to its new home on Netflix from Jan 2025. To continue watching WWE content a Netflix account will be required. If you have a Full Works EETV plan, then Netflix is already inclu...

JordanTA by EE Knowledge Specialist
  • 1182 Views
  • 3 replies
  • 2 Helpful

ee remote not working

I received my ee tv box today, but I can’t seem to get it to work, my box is behind my tv ( we have a media wall ) would this affect the use of the box? any help would be greatly appreciated

MAG111 by Visitor
  • 278 Views
  • 2 replies
  • 6 Helpful

returns for BT and EE

HiI retried to add EE TV through my bt account  BT made complete hash of the order they cancel due to a system error and asked to place the order again. I did this received the tv box the next day, which I installed only to receive a message saying t...

Sound Problems

New to EE TV.  Samsung QN95C tv, Samsung Q600C Sound Bar, EE TV Pro Box. When I look at sound setting in the EE TV Pro Box the only options are stereo or surround! I don’t think I am getting any dolby Atmos etc. and I think the sound is PCM!

Apple TV instead of mini box

I have recently moved to ee broadband and tv, we got a mini box extra for the bedroom but the live tv sometimes freezes and  gives notice that connection has ben lost. my question am I able to buy another 4k Apple TV and put that in the bedroom inste...

Markd53 by Contributor
  • 1261 Views
  • 20 replies
  • 7 Helpful

Return of old BT box

I have recently renewed my contract as the BT box I had became faulty as it would not update. I am now EE. I sent the old one back via the post office, but I am receiving messages that it has not been received, I can not find my proof of postage and ...

Sofatnash by Investigator
  • 396 Views
  • 3 replies
  • 0 Helpful

Link EE Aplle TV Remote to Switch TV on

Is there a way to link the Remote of the EE Apple TV to be able to Switch my TV on and off without the need to use the TV remote.

Paul1762 by Investigator
  • 331 Views
  • 5 replies
  • 1 Helpful

BBC Channels

Over the last 24 hours both BBC2 (2) & BBC news channels (231) have disappeared from my EETV channel guide. Anyone having similar issues? I have tried rebooting the TV but it remains the same.

DW722 by Explorer
  • 698 Views
  • 2 replies
  • 2 Helpful

Netflix issues

Hi every time I rewind a programme on Netflix, when I play it it stays on 0% and doesn’t play. This has happened with several programmes. Sometimes I have to restart my fire cube and it works other times it still won’t play. Sometimes the programme e...

SDGANDHI by Visitor
  • 232 Views
  • 1 replies
  • 0 Helpful

Black Screen on EE TV Apple TV Box

Recently bought EE TV with Apple TV box. Everything works fine except live TV through the EE TV app, where around 50% of the time it shows a black screen. I can still hear the sound but every channel has a black screen. All other catch up apps etc wo...