20-04-2026 08:33 AM
I have been trying (unsuccessfully) to watch a program on U, every time it reaches an advert (so many) it requests a refresh then you have to endure more adverts just to have another request to refresh. I get a error code but EE does not recognise it - UKTV-03-V003. Even if I start to watch the program soon as there is an advert it starts the same process (refresh-adverts-refresh-adverts then back to beginning). Very annoying. Can anyone help, other wise why am I paying for a TV service that doesn't work.
20-04-2026 09:21 AM
I believe the U app on demand content is also available on 4 player so there is an alternative source of the programming
One observation I don't believe the (Youview) Universal search on the Box Pro devices returns search results for the U content on the 4 app but only for ther u app.
So if there are issues with u player which of course should be investigated there is probably an alternative source.
20-04-2026 09:29 AM
Thank you, will take a look at 4 Player
20-04-2026 09:31 AM
On another note, anyone had issues with setting up WIFI management on the app