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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 1763 Views
  • 13 replies
  • 6 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 5324 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 18246 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1007 Views
  • 2 replies
  • 5 Helpful

Considering switching from Sky Stream

HelloI am considering switching to EETV from Sky Stream.I like the price and the fact that I can use AppleTV 4k to access the service. I am looking for the experience of the other users to help guide my decision as I can't find that much information ...

thomasjf by Explorer
  • 2784 Views
  • 3 replies
  • 1 Helpful

Radio stations via red button

I view TV through an internet connection not an aerial.  The radio stations ask me to connect to BBC sounds via the red button, but this does not work.  Should it? Or do I have to open the app via the apps.  Also, is it possible to add other apps to ...

EETV Mini boxes Apps Disney Prime etc

Hi,I can’t see this detailed anywhere. Do the mini boxes allow other apps to be installed. E.g Disney, Netflix, prime, apple tv, YouTube? I understand I should be able to have these on the main box if opt for apple box. Or is the mini restricted to j...

Help

Hi I'm new to EE broadband how do I find plus one on channels 

kazza30_ by Investigator
  • 602 Views
  • 2 replies
  • 1 Helpful

Netflix conundrum

I recently switched to eeTV where I have been able to log into Netflix on my box. However, I cannot log into Netflix on any mobile device using the very same email address I used to log into Netflix on my eeTV box. According to the plan,  I should ne...

JayD78 by Investigator
  • 361 Views
  • 0 replies
  • 0 Helpful

Resolved! Re: Now TV error

Just to say I have had exactly the same issue since yesterday. Had been working perfectly before then. I am connected wirelessly. Live TV channels I subscribe to via NOW are working fine, just the app that no longer works. Any advice gratefully recei...

lvp1973 by Explorer
  • 841 Views
  • 2 replies
  • 1 Helpful

EE TV

How long does it take for Netflix & Now take to be activated after installation has taken place?

Hockey70 by Visitor
  • 319 Views
  • 0 replies
  • 0 Helpful

no UHD on bbc iplayer on ee TV box pro

Good afternoonI have recently joined ee from BT, and have today taken delivery of my shiny new ee TV box pro. However, as with my BTTV box pro, there is no UHD content available on iplayer via the box. I have checked the settings and they're on UHD 5...