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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 4805 Views
  • 17 replies
  • 7 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 6519 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 20835 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1266 Views
  • 2 replies
  • 5 Helpful

Resolved! Watching in another room

With the extra mini box for another room, are you able to watch a different channel to what the main box is on? Or is the same programme on both boxes? 

Rachiee1 by Visitor
  • 573 Views
  • 1 replies
  • 0 Helpful

Questions prior to signing up - TV

I am thinking of moving from VM to EE for both Broadband & TV and have some questions I cant seem to find answers for;1. Can TV Box Mini play content recorded on TV Box Pro?2. What channel content is available as on-demand on mini box?3. My understan...

EE TV after moving from BT

So although same company have moved, from BT to EE yesterday. Have been trying to contact them all day today in regards my package and adding Netflix.The BT app understandable shows no TV package. However EE app shows 'add tv' yet when I select is sa...

40Watts by Explorer
  • 489 Views
  • 1 replies
  • 0 Helpful

Missing tv box

Hi I subscribed back over  two weeks ago as I was sick to death of sky and the inadequate support.can someone please help me with giving me a idea how long does it take to receive my tv box..the WiFi router arrived back last week.my activation date w...

Netflix tv extra - existing account won’t link

I have got EE TV with sports package, and added Netflix as a tv extra. I already had a Netflix account and the EE instructions said to just sign in as normal on EE tv and it would automatically link it. However, my Netflix account is still showing as...

Paulws by Investigator
  • 3906 Views
  • 8 replies
  • 1 Helpful

EETV frequently drops out or box switches off

Have recently purchased EE TV Full package and I rarely get to watch a full programme as it s always dropping out, freezing or switching the box off altogether. It’s not just the new channels - it’s all channels that have stopped working. Never had a...

DebenD by Explorer
  • 7998 Views
  • 13 replies
  • 3 Helpful

Does the EE TV app actually do anything?

Got my TV on, needs 1 remote. To switch TV off, needs 2 remotes.....stupid, or what?Watch a program on, say ITVx, then want to watch a different one (still on ITVx)...do I really have to reload the app? Every time?Have no idea what 'My List' is all a...

New to EE TV (EE TV Box Pro) - with IPC6023 error

Hello,I just joined EE broadband and EE TV and installed the EE TV Box Pro today.  Everything is fine except watching TV channels.  I connect the box with router via wifi and the box can scan the TV channels successfully.  However, when I tried to wa...

edwardckl by Contributor
  • 2699 Views
  • 13 replies
  • 0 Helpful

NOW TV & Discovery +

Hopefully I can get some straightforward advice on here as have been going round in circles so far....Have recently moved over to EE Broadband from BT.I have a TV & Entertainment package with EE which according to my EE contract includes NOW Entertai...