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Unable to dismiss privacy policy popup

If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up  

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JordanTA by EE Knowledge Specialist
  • 286 Views
  • 2 replies
  • 4 Helpful

EETV/Netflix

When we recently had EETV set up, it included a standard netflix plan as part of the package, however I registered my existing nextflix account during set up buy my partner wants to remove me and set up her own netflix account to use but it wont let ...

Resolved! Aerial

Can I leave aerial plugged into back off TV and use box pro on internet.

Ray4850 by Established Contributor
  • 702 Views
  • 5 replies
  • 3 Helpful

All Smart TV apps aren’t working with EE Dongle

Hi there I was wondering if anyone could help. I have a EE dongle as I’m in a house for only 3 months so thought that would be my best option for internet but my smart TV’s don’t all seem to work with it. They either say connected to the internet but...

EE TV APP not pairing with EE TV Pro Box - Issue

When pairing the EE TV App with Pro TV Box, the box reports successful connection initially but fails to register it (Store and acknowledge) the App responds  "Sorry - there's a problem please try again . (GM001)". The Pro Box adds an empty item to i...

muffs by Contributor
  • 1229 Views
  • 2 replies
  • 0 Helpful

Upgraded account

Hi, i have just upgraded and trying to activate my Now tv to watch f1. When i go into now it is asking me to join up. How do i activate please

EE T V box

I’ve just had my tv box connected by an tv engineer who had it going perfectly. I’m 80 and not technically minded but have had no probs with my tv up to now. I cannot change from my original apps on my tv using the original handset to the EE apps usi...

Ordering EE TV

Hi all,I see there are quite a few posts here about the new EE TV. I was advised I needed to move over to EE broadband from BT broadband and once broadband is active with EE then I could order EE TV.I called up earlier and they said as broadband only...

Asking a question about upgrading

Hello, i have question if i upgraded to a broadband & TV with Now tv and netflix and discover basic for 60 gbp or moreand the order confirmation done (has been sended to the email), should i receive the netflix link activation after the installation ...