TV

Get help or share and discuss ideas, tips and solutions for all things TV

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 2127 Views
  • 8 replies
  • 7 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 9466 Views
  • 25 replies
  • 10 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 742 Views
  • 2 replies
  • 5 Helpful

Unable to dismiss privacy policy popup

If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up  

JordanTA_0-1765814378476.png
JordanTA by EE Knowledge Specialist
  • 568 Views
  • 2 replies
  • 6 Helpful

EE TV - not available for existing broadband customer

Just out of interest, has anybody out there tried to get EETV when leaving Sky.  I attempted this yesterday, but was informed I would have to be transferred to BT, pay a disconnection charge, Pay for BT to take over my broadband to add the EE TV pack...

Pj2102 by Investigator
  • 2819 Views
  • 8 replies
  • 0 Helpful

EE TV App

Hi,Is it possible to sign up for the EE-TV App and use this on an Apple 4K TV without having a EE/BT Broadband? i.e. just purchase the EE App itself?Thanks

emily612 by Contributor
  • 1054 Views
  • 2 replies
  • 3 Helpful

TV box pro remote problems

Moved from BT to EE. Technician set everything up on Friday all good until today when the remote decided not to react .Cannot see TV Guide.....we can key in the channel numbers we remember ?????

robe0204 by Explorer
  • 426 Views
  • 1 replies
  • 0 Helpful

EETV APPLE TV 4K

Hey, I'm at the end of my contract with sky stream & currently have BT fibre 900 broadband. They are moving me over start of next month to EE broadband as I think having tnt sports has caused an issue to do it now.If I get the apple tv box will every...

VCURREY92 by Investigator
  • 5108 Views
  • 12 replies
  • 5 Helpful

Worst thing I've ever done changing to EE from bt

Went to a store was told I could change to EE with everything just to change over from bt signed contract 28th march still not got all TV station's  changed my land line number even though I told them to keep my old number and not even received the b...

Returns no proof

Hi ... after some advice I returned tv equipment to ee 7th May I've lost my proof they sent text today claiming not to have received so I rang and bloke says I will have to pay £140 ... I've read on forum's this is a common occurance I  wonder if any...

Hiding channels from remote

Hi all,I know it's possible to hide channels from the TV guide on the EE pro box (yellow button and all that), but does anyone know if its possible to hide them when using the P+ and P- buttons?Thanks

sphudson by Contributor
  • 887 Views
  • 3 replies
  • 1 Helpful

Re: Netflix activation problem

i have same problem just set up on new apple 4k box and went to email to activate netflix and didn't take me to anything to sort

rmanners by Visitor
  • 758 Views
  • 4 replies
  • 0 Helpful

TNT sports and eurosport

I have just moved from BT to EE broadband and kept my sports channels. I set it up last night but still no access. How long does it take and/or should I speak to EE to get it set up as when I try to access it they provide a code for setting up but th...

Lin57 by Visitor
  • 620 Views
  • 2 replies
  • 1 Helpful

now tv app works on tv box but not on android app

Well so far a huge dissapointment. Ordered my package of broadband and tv back in april. was told an engineer would call out on may the 4th for intallation of the fibre broadband.recieved all three tv boxes and the router. Was also told to start usin...

Arnookie by Investigator
  • 1180 Views
  • 4 replies
  • 2 Helpful