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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 8077 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 9150 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 25841 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1832 Views
  • 2 replies
  • 5 Helpful

Resolved! How much is EE TV

Hi how much does it cost for EE TV 

lululj by Visitor
  • 22156 Views
  • 4 replies
  • 0 Helpful

EE TV Pro Remote

My remote has connected with and controls my jvc TV except for the volume function. I've used Home & 9 to pair remote and TV and the volume works fine on the remote. However it doesn't retain the command after I turn off and turn on again meaning I h...

Lighty5 by Visitor
  • 752 Views
  • 0 replies
  • 0 Helpful

EE TV boxes won’t work

I joined EE in May this year and took out the offer of fibre broadband and the Apple TV 4K (plus two additional boxes). Two days ago, all of the tv boxes suddenly stopped working (tv channels won’t launch when accessing through the tv guide app) and ...

EE TV INCLUDES SKY GO?

If you’ve got SKY included in your EE Broadband package do you still get to use the SKY GO app? If so how do you go about doing this?

EETv Box.

Two days into my new EE TV and I am missing around15 channels, followed instructions to retune my my box but I do not get the option to retune in the settings, Help.

discovery+ upgrade for EE TV customers during Olympics

To celebrate the Olympic games, all EE TV customers (with discovery+ basic) are getting a free upgrade to discovery+ standard. You'll have access to the upgraded content (via discovery+ app and channels) so you can watch every moment of the Olympics,...

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JordanTA by EE Knowledge Specialist
  • 4868 Views
  • 24 replies
  • 12 Helpful

Netflix issues

Hi, I've had EE broadband and tv installed today, the only issue I've got is that Netflix isn't opening up on the tv, it's included in my package, I've activated it with the link provided, got the email confirmation that it's been activated, but it's...

Sue521 by Investigator
  • 544 Views
  • 1 replies
  • 0 Helpful

Resolved! ee tv

is it possible to swap from apple tv to tv box pro

Resolved! EETV on Apple TV box stopped working

So suddenly last night my EETV on my Apple TV box stopped working. I’ve been out today but tried again and it’s still showing the same errors no matter what I try. I’ve rebooted my ATV box and my router but no joy! I’ve googled the error codes but ca...

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jon_1103 by Established Contributor
  • 2069 Views
  • 8 replies
  • 4 Helpful