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Forum Posts

Winter Watches with STV Player

  The nights are drawing in, but as you pack away the barbecue and crank up the central heating, there's no reason to feel glum. STV Player has you covered with a selection of snow-stopping Winter Watches to keep you entertained right through to spr...

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James_B by • EE Community Manager
  • 157 Views
  • 1 replies
  • 0 Helpful

Improvements to your EE TV experience

We've recently made a few improvements to your TV experience to help you discover great content more easily and get quicker access to the things you love watching. Here's what you might notice... Disney+ now available in Search on EE TV  Finding some...

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James_B by • EE Community Manager
  • 1912 Views
  • 14 replies
  • 8 Helpful

Sport. Full Stop. Get sport only packages with EE TV and broadband.

  Get sport only packages with EE TV and broadband Hey everyone, the football season is back. Transfer rumours are everywhere, group chats are buzzing again and every match feels like it matters. With EE TV and broadband, you can get TNT Sports with...

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Chrissy_G by • EE Knowledge Specialist
  • 1179 Views
  • 2 replies
  • 4 Helpful

Flex your EE TV to catch all the hits on Netflix

Hi everyone, just wanted to let you know about some great content coming up this summer on Netflix, and how you can make the most of it with EE TV. Flex your EE TV package to catch all the hits on Netflix – it’s TV with the ultimate flex There's a h...

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Chrissy_G by • EE Knowledge Specialist
  • 1957 Views
  • 9 replies
  • 6 Helpful

Return of old BT box

I have recently renewed my contract as the BT box I had became faulty as it would not update. I am now EE. I sent the old one back via the post office, but I am receiving messages that it has not been received, I can not find my proof of postage and ...

Sofatnash by • Investigator
  • 1029 Views
  • 3 replies
  • 0 Helpful

Link EE Aplle TV Remote to Switch TV on

Is there a way to link the Remote of the EE Apple TV to be able to Switch my TV on and off without the need to use the TV remote.

Paul1762 by • Investigator
  • 1382 Views
  • 5 replies
  • 1 Helpful

BBC Channels

Over the last 24 hours both BBC2 (2) & BBC news channels (231) have disappeared from my EETV channel guide. Anyone having similar issues? I have tried rebooting the TV but it remains the same.

DW722 by • Explorer
  • 1828 Views
  • 2 replies
  • 2 Helpful

Netflix issues

Hi every time I rewind a programme on Netflix, when I play it it stays on 0% and doesn’t play. This has happened with several programmes. Sometimes I have to restart my fire cube and it works other times it still won’t play. Sometimes the programme e...

SDGANDHI by • Visitor
  • 527 Views
  • 1 replies
  • 0 Helpful

Black Screen on EE TV Apple TV Box

Recently bought EE TV with Apple TV box. Everything works fine except live TV through the EE TV app, where around 50% of the time it shows a black screen. I can still hear the sound but every channel has a black screen. All other catch up apps etc wo...

Apple TV remote Guide Button issue

I have the Apple TV box with EE TV. For the past couple of days, the Guide button on the Apple TV/EE remote has stopped functioning outside the EE TV app. Previously it would open the TV guide from whatever app/service I was watching. Without it work...

rkr86 by • Explorer
  • 953 Views
  • 3 replies
  • 0 Helpful

BTP-16500 error too many boxes

I am a new customer to EE TV, moving over from Sky. As part of my order, I was to receive 2 TV boxes. One Box Pro & one mini box. I keep getting BTP-16500 errors and I have to make each box I am watching the main box to allow me to watch TV.Surely th...

Resolved! Free 6mths Apple tv not working

I have 6mths apple tv+ with my ee mobile contract. I tried to activate it today and it looks like it's already activated. I've never been sent a code to get it to work. After nearly an hr online to ee chat I was sent a link. The link only asks me to ...

RLM73 by • Explorer
  • 860 Views
  • 3 replies
  • 3 Helpful

Resolved! U channels

Looking to see how to watch U channels. I’m signed in on the app but when I select a programme the screen box is blank. 

Cat127 by • Visitor
  • 6557 Views
  • 9 replies
  • 2 Helpful