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Great news – Disney+ is now available on your EE TV Box Pro and Edge

Disney+ has arrived on EE TV Box Pro and EE TV Box Edge, bringing even more great entertainment together in one place.You’ll be able to access entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Hulu. From much‑loved classic...

EE TV _ Disney+.png
Chrissy_G by EE Knowledge Specialist
  • 1885 Views
  • 4 replies
  • 13 Helpful

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 9264 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 10492 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 27991 Views
  • 83 replies
  • 26 Helpful

Resolved! EETV EXTRAS / ADD ONS

I was told I could change my package month;y or add on extras on a monthly basis as the app confirms in the options - however on ringing EE to add on the cinema extra at £9.99 a month I’m told they are unable on the system to add on any extras or cha...

Eastie19 by Established Contributor
  • 4887 Views
  • 16 replies
  • 4 Helpful

Now TV and 4k switching from Sky

I am looking for any advice on the EE TV route I have the broadband being activated this week, however I am wondering what the tv packages are like for example go for the basic £5 tv then add addons through Now TV or is this not possible. I am not su...

Gibbs1500 by Established Contributor
  • 6160 Views
  • 11 replies
  • 0 Helpful

Resolved! Error messages in the app

Hi, I have two account numbers I think from when I tried to join a specialised plan but was shut down in the attempt. When I try to change my tv or anything else on EE app it says “We're working on fixing this page. In the meantime, find help atWhat ...

EE TV finding 134 channels during setup but i get nothing once complete

My full fibre bb is up and running no problem. I setup my tv box now twice. It finds 134 channels it says whilst playing the into video. However when I then go to guide and select BBC1 it tells me it's not part of my package. This happens for ALL  ch...

Fpobeara by Investigator
  • 1521 Views
  • 8 replies
  • 2 Helpful

Google wifi with eetv

I know there have been previous post on this but Im a novice and don't understand half of them Recently left virgin for EE wifi and went for full fibre 500. The speeds are great but have a big house so previously used Google wifi mesh which worked re...

GBNews.

Hi,The GBNews app keeps freezing when I watch it. Within 5 seconds of watching, the picture freezes but you can still hear them talking.Any advice would be appreciated. Thanks.

Samsung TV and TNT sports bundle

I’ve tried to place an order for a Samsung TV and TNT sports bundle, had confirmation of the order by email but after waiting a few days for delivery confirmation, I’ve called to be told the order was cancelled. When trying to place the order again v...

Box Pro v Apple tv

Hi everyone I had to replace my BoxPro recently as it froze and could not be used. I think  I confused the agent when placing  my order by mentioning  Apple tv + ( the app) which he confused  with Apple TV box. I would like to know if it is now possi...

Resolved! EE tv app on Apple TV can’t change date back only forward?

When using EE tv app on iPhone you can go backwards or forwards from today. Using the EE app on Apple TV box can only change date forwards. Makes it difficult to find missed programs and access them via catch up? is there a way to go back ? 

Resolved! EE TV Add-ons/EE App

HelloJust a quick question to see if anyone else has the same problem, according to the EE website, it states that you're able to manage/add/remove EE TV add-ons via the EE app or by calling up directly.EE also mentioned this to me when I spoke to th...

iammbuk by Skilled Contributor
  • 877 Views
  • 2 replies
  • 0 Helpful