If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up
Hi, I am trying to activate netflix which I have as part of my package through EE. When clicking the link in my emails it takes me to a page saying 'something went wrong' I have also tried activating it through the app and get the message in the pict...
Lost channels so did a factory reset, now won't go past the Startup Screen, did a full reset but on the maintenance screen you can't move up or down to select factory reset, maybe bricked?
my mini box isn’t working keeps say please check your box and router are connected then restart the router iv literally tried everything still not working still paying for it ! anyone help me as i can’t ring them till monday when they are back open
My ee tv has stopped working after 1 day it just keeps flashing the light on box but nothing coming up on screen any one got any ideas xx
Just changed from Sky. I am trying to access my EE account and set up Netflix and other associated TV add ons. When using the links send after my purchase it keeps recording an error. Trying to track my order only provides circles birrling. Is EE web...
Hi.recently moved to EE, have 1gb WiFi, pro tv box and 2 mini boxes.both mini boxes are downstairs, not that far from main box or router but they just drop out every few minutes and I have to turn the channel and back again for it to unfreeze. The me...
I'm coming to the end of my Sky Contract, and in the perfect position now to join EE TV as a new paying customer ..but! I just called EE and their Sales person (who was advised by her manager) told me I still have 2-3 months left of my EE Fibre packa...
NOW Entertainment package active. I can access the NOW TV channels such as NOW TV - Sky News, NOW TV - Sky Showcase, NOW TV - Sky Witness, NOW TV - Sky Atlantic etc all via the NOW TV App on my tv . But when I try to access those same channels via t...
Hi all, I first power up the TV, go to HOME, it opens the featured Netflix App when selected, however if I watch a programme from the EE Guide first then decide to see what is on Netflix via HOME and select the App, it won’t open, and also tries to g...
My activation date for EE was today. Sadly, my experience has been poor. I tried to set up NOW tv as a new customer via the link provided but instead I was charged 6.99 for the package - even though it is in my EE TV package? Also, my TV NOW channels...
