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Netflix issues

SDGANDHI
Visitor

‎08-01-2025 02:55 PM

Hi every time I rewind a programme on Netflix, when I play it it stays on 0% and doesn’t play. This has happened with several programmes. Sometimes I have to restart my fire cube and it works other times it still won’t play. Sometimes the programme even disappears from Netflix when I restart. If I search it it will say the programme isn’t available but the next day it will be back again. 

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Midnight_Voice
EE Community Star
EE Community Star

‎08-01-2025 04:23 PM

@SDGANDHI 

Not sure what this has to do with EETV?

Is the Netflix subscription via EETV, and/or are you using EE or BT broadband?

Otherwise (or anyway) you may be better off asking Netflix support.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
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