TV - Page 15 - The EE Community

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

Resolved! Sudden issues with NowTv started 14 April

Last night we started having problems with NowTv and content from NowTV, restarting Apple TV hadn't resolved it, and left it overnight thinking it might be temporary. Today I'm still getting 'Something went wrong. NowTv is currently unavailable. Plea...

EE TV Box buffering/freezing

Hi, we just signed up to the EE TV full works package and even had an engineer come out last Friday to check our connection and setup. He checked it and we get 150mbps download speed and he said it should be more than enough to get good tv through th...

Resolved! What is the Point of the EE TV app??

When signing up with BT for a further 2 years of TV, to be supplied by EE, I was pleased to learn that that I would be able to watch and record TV programmes by accessing my TV box from my android phone or tablet.I downloaded the app from Google Play...

Resolved! TV keeps turning on in the middle of the night

Just joined EE from BT and have been woken by the TV turning itself on in the early hours. It is very annoying. We leave the tv on mute now, but occasionally forget…Reading previous conversations, I am not alone. I have switched to Always on in the s...

Can’t pause TV programs

Does anyone know why the pause function when watching TV programs works sometimes but not others? The other night the news wouldn’t pause but it did tonight. Thanks

Resolved! EE TV App

My EETV app on my mobile and tablet has been working fine for years. I changed my EE box to internet mode and neither will pair now.I have rebooted my router and the EE TV box.I've re-installed to app from the Play Store.I deleted the two devices in...

Resolved! What is happening re: INC ticket

Resolved! No one coming back about my complaint issued 2 weeks ago

I tried to cancel My Apple TV subscription and EE said they could not do it because of a technical problem. The advisor said the only way to do it was to cancel my Sports and Entertainment package for 24 hours and then bring it back on line again. ...

Resolved! Talking Pictures TV

I am dismayed to find that TPTV isn't available on EE/BT TV, although it is on Virgin, SkyFreeview and Freesat. Are there any plans to make this popular channel available?

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