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Tv and netflix package

A while ago I got hacked on my netflix through my package with ee, they changed my plan to premium. I got it cancelled so I thought but it happened again I then changed it back to the normal package and now its happened again! Has anyone else had thi...

Mollys12 by • Visitor
  • 165 Views
  • 1 replies
  • 0 Helpful

Resolved! Problems with TNT Sports via EE App

I have watched TNT Sports for a couple of years via the EE App and Discovery Plus however there now seems to be a problem and it won't activate.Have spoken to EE and they have said there is a problem and they are working with the third party to recti...

Resolved! Extra recordable box

Recently moved from BT TV to EETV..Initially l have been clearly told that will get 2 recordable pro tv box but received 1 recordable 1 mini box. Repeatedly talk to the customer service department and each time have been given different information i...

GURCEL by • Investigator
  • 767 Views
  • 7 replies
  • 5 Helpful

Netflix Terrible Quality

Hi - I've had my EE TV box and internet for maybe around two months, and Netflix has never seemed to stream in full HD like I'm paying for. It seems to constantly be at 480p, 540 if I'm lucky.Restarting the app and the box does nothing, and since net...

Chogbill by • Valued Contributor
  • 3327 Views
  • 25 replies
  • 2 Helpful

Watching Now Tv via the EETV Guide

Got my Full fibre broadband installed today. After a few frustrating hours trying to set everything up i am still having issues with EETV and in particular Now.I have the Now entertainment package and can view channels through the Now app on my TV, b...

EE TV Box buffering/freezing

Hi, we just signed up to the EE TV full works package and even had an engineer come out last Friday to check our connection and setup. He checked it and we get 150mbps download speed and he said it should be more than enough to get good tv through th...

CBoasty by • Contributor
  • 6996 Views
  • 50 replies
  • 11 Helpful

EETV HD channels rip off

After 2 months of battling to get the TV Pro and Mini boxes to work without hardly any glitching and now having 3 x wifi hub extenders dotted around the house to help (not paying for these btw), the final straw was being told that despite being liste...

TV Box Pro Switching TV on in the Middle of the Night

Why is my TV Box Pro Switching  my TV on in the Middle of the Night? I can’t find any auto update settings, which I assume would be the problem. Not cool with an 11 month old baby trying to sleep, EE!

eb154 by • Established Contributor
  • 2732 Views
  • 14 replies
  • 7 Helpful

Extend recording time

Hi, is it possible to extend recorded program times, getting fed up with the recording stopping before the end, very frustrating. 

Higworth by • Visitor
  • 949 Views
  • 3 replies
  • 1 Helpful

Resolved! Bbc and ITV HD channels missing

My signal was poor on the bbc and itv HD channels. So I retuned them and they have completely disappeared. I pay for HD channels and believe these should be part of the package. Does anyone else have this issue?

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