If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve: Press the helper guide buttonPress backYou should now be able to press Ok and dismiss the pop-up
I am currently on month 2 of a 6/12 free Apple subscription via EE. I have just had a letter from EE telling me the fee will increase from 21/11/2025. No more details on the letter other than how to cancel if I wish. (it is properly addressed to me w...
HiI've just upgraded to full works 2 weeks back so I can record sport.I series link sky sports racing so I can watch races when I get home. But it doesn't record everyday. Sometimes it does but I can't depend on it. I've factory reset and done ever...
Hi, Am having the same issue. I contacted EE and spoke to an agent who informed me that the mini hub does not allow recording due to limited space. I asked if I could upgrade and was told that I could and was then transferred to another agent where I...
Hi, Ive ordered the TV box pro and disappointment to find out that it has no support for Dolby Vision or HDR10. When I watch movies on my TV that are in Dolby Vision or HDR10 my TV informs me of that format. But when I switch to my TV box pro and w...
HiWe have EE's fixed access (mobile) broadband only (no phones, only the receiver for the broadband). We want to make use of the TNT Sports/discovery + inclusive add-on, using the webplayers. However, the only way to get access is via a text, which w...
The EE box has been working fine until two days ago when I switched it on!No TV picture, remote unresponsive, the box on/off button flashing, and red light flashing (medium speed).1. Tried1. Recycling power various waysa) Unplugging power cable from ...
Hi all, I've just got a EE TV Box Pro - I specifically got it so I could watch Apple Tv and Disney through the Apple+.but I can't find how to add it - possibly because I can't find the App Store on Apple+. Can anyone help please? (I've added Disney...
Hello all. I'd been investigating this for a couple weeks after my recordings of various Premier League football matches were failing, it seems like a meta data issue with the TV Guide, not one that is there with my equipment and I reckon if anyone e...
Hey!I currently have NOWTV Movies, Entertainment, and Sports which I pay on NOW directly, but I am looking at potentially moving to EETV Full Works as I am currently on the Sports PlanWhen I looked a while back it said it was £80pm which seemed perfe...
Hi all, I have just switched from BT to EE, and I am supposed to have Netflix and Now TV.I haven't got the Netflix logo on my home page, but I received an email from Netflix asking to create my profile, so I guess I have just to download the icon and...
