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Improvements to your EE TV experience

We've recently made a few improvements to your TV experience to help you discover great content more easily and get quicker access to the things you love watching. Here's what you might notice... Disney+ now available in Search on EE TV  Finding some...

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James_B by • EE Community Manager
  • 1644 Views
  • 14 replies
  • 8 Helpful

Sport. Full Stop. Get sport only packages with EE TV and broadband.

  Get sport only packages with EE TV and broadband Hey everyone, the football season is back. Transfer rumours are everywhere, group chats are buzzing again and every match feels like it matters. With EE TV and broadband, you can get TNT Sports with...

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Chrissy_G by • EE Knowledge Specialist
  • 1149 Views
  • 2 replies
  • 4 Helpful

Flex your EE TV to catch all the hits on Netflix

Hi everyone, just wanted to let you know about some great content coming up this summer on Netflix, and how you can make the most of it with EE TV. Flex your EE TV package to catch all the hits on Netflix – it’s TV with the ultimate flex There's a h...

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Chrissy_G by • EE Knowledge Specialist
  • 1940 Views
  • 9 replies
  • 6 Helpful

Resolved! What is the Point of the EE TV app??

When signing up with BT for a further 2 years of TV, to be supplied by EE, I was pleased to learn that that I would be able to watch and record TV programmes by accessing my TV box from my android phone or tablet.I downloaded the app from Google Play...

JayQ1 by • Explorer
  • 3071 Views
  • 17 replies
  • 0 Helpful

Resolved! HBO MAX

I have HBO MAX through NOW TV with EE and want to upgrade to it without ads.Contacted HBO who advised they cant upgrade it and has to be done through EE.EE have advised the basic with ads is the only option available with NOW TV which I think is unac...

HazSte by • Explorer
  • 228 Views
  • 3 replies
  • 3 Helpful

Resolved! tv remote / voice command

I have just set up my ee tv box pro but it will not pair my tv remote unless i put it setbox settings - why is this ?I was told the remote control had voice command on it but i cannot find it or use it

Resolved! New box

Picture keep breaking up on the apps or live TV makes no difference. New box didn’t have this trouble with old box. I am having to watch smart TV with no box attached

EE tv box pro frozen on the "let's get started" page

Hi hope someone can help me with this. I've had the EE tv system for months without any issues, yesterday I went to turn the main box on in the living room and it had gone to the let's get started page instead of the home page. I attempted to navigat...

Resolved! Change netflix account

Sorry but I can't seem to get a definitive answer to this.I have a Netflix account linked to EE for billing. What I would like to do is change to a different Netflix account also in my name but with a different email address. Any one any idea how I a...

RobMU69 by • Established Contributor
  • 1075 Views
  • 7 replies
  • 3 Helpful

Resolved! Recorded programmes are sorted old to new - can it be changed to new to old?

Hi, on my EE TV Box Pro, when I go to My TV, each recorded programme/series is sorted newest first, but when I select a series to pick an episode to watch, the episodes are sorted old to new, so if there are a lot of them, you have to scroll a long w...

robws by • Visitor
  • 226 Views
  • 1 replies
  • 2 Helpful

Sport. Full Stop. Get sport only packages with EE TV and broadband.

  Get sport only packages with EE TV and broadband Hey everyone, the football season is back. Transfer rumours are everywhere, group chats are buzzing again and every match feels like it matters. With EE TV and broadband, you can get TNT Sports with...

Sport.Full Stop..png
Chrissy_G by • EE Knowledge Specialist
  • 1149 Views
  • 2 replies
  • 4 Helpful