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Improvements to your EE TV experience

We've recently made a few improvements to your TV experience to help you discover great content more easily and get quicker access to the things you love watching. Here's what you might notice... Disney+ now available in Search on EE TV  Finding some...

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James_B by • EE Community Manager
  • 532 Views
  • 2 replies
  • 8 Helpful

Sport. Full Stop. Get sport only packages with EE TV and broadband.

  Get sport only packages with EE TV and broadband Hey everyone, the football season is back. Transfer rumours are everywhere, group chats are buzzing again and every match feels like it matters. With EE TV and broadband, you can get TNT Sports with...

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Chrissy_G by • EE Knowledge Specialist
  • 986 Views
  • 2 replies
  • 4 Helpful

Flex your EE TV to catch all the hits on Netflix

Hi everyone, just wanted to let you know about some great content coming up this summer on Netflix, and how you can make the most of it with EE TV. Flex your EE TV package to catch all the hits on Netflix – it’s TV with the ultimate flex There's a h...

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Chrissy_G by • EE Knowledge Specialist
  • 1754 Views
  • 9 replies
  • 6 Helpful

Resolved! Hayu

Hayu has disappeared from NOW app.Ive been charged and can’t find the latest programmes - what am I doing wrong?

Mix n Match my my own TV package?

Hello, in the past I've subscribed to Netflix and NOW Movies separately. Recently I agreed to a new TV package that includes Netflix and NOW Big Entertainment, which was fine as I use the NOW Movies quite often. However, I did mention that I probably...

SBudd1 by • Investigator
  • 388 Views
  • 6 replies
  • 1 Helpful

Resolved! TNT Sports Ultimate/4K clarity

Looking thru various EE and HBO Max promotional advertising of various EETV and direct HBO Max sold packages  this weekend I would like to clarify which packages currently on sale actually include TNT Sports Ultimate channel/stream.  Are there /has t...

zulu17 by • Star Contributor
  • 1328 Views
  • 10 replies
  • 2 Helpful

Resolved! SPORTS CHANNELS ON COMPUTER

I'm a recent subscriber to EE TV & Broadband. The sports from TNT & from Sky are fine on the TV but I'm getting confused as to which I can watch, if any, on a computer. This would be handy if others in the room are watching TV and I can use the compu...

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EE tv box requesting ITV login repeatedly

Every time I restart my ee box I have to login to ITV, ITVx - even though it tells me I only have to do it once.Anybody any clues how to fix this?P

pburness by • Investigator
  • 3689 Views
  • 7 replies
  • 0 Helpful

Resolved! Frustration

I’ve recently switched over all tv and broadband to EE. pro box glitches on any HD Chanel. I can’t get anyone to connect to that will help. now want to get out of contract as goods are not fit for purpose. can’t find how to do this or talk to anyone....

Resolved! Screen freezes and then refreezes

Two days ago I transferred from Sky TV (with which there was never a problem) to EE TV with an EE Smart Hub Plus. About 40 minutes into watching a programme, the screen freezes and a message is displayed giving suggestions about what to do. Having fi...

Bill421 by • Investigator
  • 315 Views
  • 9 replies
  • 0 Helpful

Missing tv channels

Hi i have the full tv package and last night was watching SKY 1 . The tv picture started freezing like it normally does and then the channel went off now when I try to access any if the entertainment channels I get the code BTP-11195c any ideas how t...

Resolved! TV Box pro - clicking sounds

Hi, I have the TV Box Pro.  It is making annoying clicking sounds even when in standby.  I googled and it may be something to do with the harddrive? One suggestion was to go into settings and change the way the box wakes up. I've done that but it sti...

Gill102 by • Investigator
  • 213 Views
  • 4 replies
  • 0 Helpful