Unable to Cancel Netflix with EE via Website or Automaed Customer Service System

[michaeluk1406]

I am trying to cancel my Netflix subscription which I signed up to through EE. I've looked on the EE website under my account and there is not listed there under AddIns. I tried calling EE customer services and its useless - it just has an automated system with no suitable options listed or opportunity to actually talk to a real person. I tried version options in the system and nothing leads to a realy person.

EE do better. 

[LisaH22]

Is it because it was never fully activated or linked? I didn't get it activated or linked to my netflix account.  Is that why no-one else can sort it? I have no linked Netflix profiles, It's like it set up a new separate account if I log in to ee Netflix app.

I realise it's  the weekend  and you said I didn't have to do anything further but I'm not currently feeling very confident it's going to get sorted. Thank you. 

[DarrenDev]

The Netflix subscription has been cancelled and removed from your EE account. I'm just waiting for confirmation that the final charges will be cleared from your bill.

Trust me - I never let account issues go unresolved.